How to Add an A Record in PhotoBiz
If you're using PhotoBiz Version 9 or higher and your domain’s DNS is managed through AWS Route 53, you can add or update A records directly from your PhotoBiz account.
What Is an A Record?
An A record (Address Record) is a type of DNS record that connects your domain name to a specific IP address. This tells the internet where to send visitors when they type in your web address. You may need to add or update an A record if you're connecting your domain to a third-party service—like a website builder for a sub-domain, e-commerce platform, or email provider.
IMPORTANT: DNS management is only available if your domain is using AWS (Route 53) name servers. If your domain is still on our legacy Rackspace name servers, you won’t see the DNS management option.
STEP ONE
Log in to PhotoBiz and Open Domain Settings
- Log in to your PhotoBiz account.
- From the left-hand menu, click DOMAINS.
STEP TWO
Open the DNS Zone Editor
- In the Domains panel, locate your domain.
- Click MANAGE DNS next to your domain name.
STEP THREE
Add a New DNS Record
- Click the NEW DNS RECORD button.
STEP FOUR
Enter Your A Record
- Enter the Host and the IP address your A record should point to.
⚠️ Be careful when entering DNS records. Incorrect values can cause issues with your website or email. Always follow instructions from a trusted provider.
THAT'S IT
DNS Changes May Take Time
Most updates go live within a few minutes, but full propagation across the internet can take up to 48 hours.
Need Help?
If you’re unsure about what to enter—or would rather have us do it for you—our Passionate Support Team is happy to help.
Contact Us:
- Phone: 844-353-3412
- Live Chat (inside your account)
- Submit a Support Ticket
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM EST
