Settings up an E-Commerce site can be overwhelming, but once you have it all set up using our getting started guide (either for Photography or Retail) and you're doing your final tweaks, below are some recommendations to keep in mind.
Check Merchant, Shipping, & Sales Tax options.
Be sure that your clients can pay for their order via your merchant, you can deliver your orders, and your orders are collecting sales tax if you need them to.
Check Your Order Notification Settings
We recommend adding your email address to the GENERAL SETTINGS in order to receive order notification emails.
Check Your Branding
Make sure you have the Branding section of your account up to date to reflect your logo and contact information for your business is correct in the bottom of the receipts your clients will get from you. You want your customer's experience to feel seamless across all platforms.
Click here for instructions on updating your branding.
Add Images To Your Products, Services, & Packages
When setting up your products, services, and packages, it is important to include an image or images that describe that offering. It makes it much easier to sell the item if the customer has a visual of exactly what they are getting, so we recommend adding images to your store whenever possible.
Use Categories & Price Lists
You can create product categories, package categories, and service categories into categories. your offerings into categories as appropriate. This will make it much easier for your customers to navigate through your website and find the items they are looking for without having to search through other items they are not interested in. For example, if you have canvas prints, metal prints, jewelry, and novelty items in your Store, it would be better to set up a category for each type of product rather than having one product category with all the different options of each category in it.
Run a Test Order
If this is your first time using your PhotoBiz ECommerce, submit a test order for yourself so you can make sure everything appears the way you want on your receipts for your clients. An easy way to do a test order is to create a gift card in your ECommerce to use for the order.
The main reason for running a test order is to make sure you understand how the ordering process works and to make sure your orders are processing properly. You can review all your branding and receipt information as well to make sure you've got everything in place you need before real orders start coming in.
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