How to Sell Full Gallery Digital Downloads

How to Sell a Full Gallery Download in PhotoBiz Client Galleries

Overview

PhotoBiz Client Galleries allow you to sell an entire gallery of digital images as a single package. This is ideal for wedding, portrait, and event photographers who want to offer clients the option to purchase every image from their session or event without selecting individual photos.

Using a Digital Full Event package, you can set the price, choose the download resolution, and make the complete gallery available for purchase through your Client Gallery. The package includes images from all galleries within the event, even when you've organized them into additional galleries.

This guide explains how to create a Full Gallery Download package, add it to a price list, and make it available for purchase.

Prerequisites: Before You Begin

Before setting up your Full Gallery Download package, make sure you've configured a payment method in your PhotoBiz ECommerce Dashboard so you can accept payments from clients.

You'll also need a Client Gallery event containing the images you want to sell. If you haven't created your event yet, you can create one after setting up the package. The package will become available for purchase once it's active, included in a price list, and that price list is assigned to your event.

STEP ONE

This opens your ECommerce Dashboard, where you can create and manage digital packages, price lists, and orders.

STEP TWO

From the ECommerce Dashboard, hover over SELL ONLINE in the top navigation menu.

Click PACKAGES from the dropdown menu.

This opens the Packages section, where you can create and manage packages available for purchase.

STEP THREE

In the Packages section, click new package to begin creating your Full Gallery Download package.

STEP FOUR

On the New Package screen, locate PACKAGE TYPE.

Select Digital Full Event to create a package that allows clients to purchase and download all images from a Client Gallery event.

This package includes images from every gallery within the event, including additional galleries.

Click next to continue.

STEP FIVE

On the PACKAGE INFO screen, enter the details for your Full Gallery Download package.

Under PACKAGE NAME, enter a descriptive name, such as Full Gallery Download. Use DESCRIPTION to explain what's included in the purchase.

Enter the amount you want to charge under PRICE.

Under RESOLUTION, select the image quality your clients will receive. You can choose a web-sized resolution or Original File Size – Full Resolution if you have the Original Files Premium Upgrade.

Under CHARGE TAX, select Yes or No, depending on whether sales tax applies to your package.

Under ACTIVE, select Yes to make the package available for purchase once it's included in an assigned price list.

When you've finished entering the package details, click create digital package.

STEP SIX

After creating your Digital Full Event package, PhotoBiz opens its details screen.

Review the package name, description, price, download resolution, tax settings, and ACTIVE status to confirm everything is correct.

If you make any changes, click save changes.

Your Full Gallery Download package is now created. The next step is to add it to a price list so clients can purchase it through their Client Gallery event.

STEP SEVEN

Hover over SELL ONLINE in the top navigation menu and click PRICE LISTS.

This opens the Price Lists section, where you can manage the products and packages available for purchase through your Client Galleries.

STEP EIGHT

In the Price Lists section, click new price list to create a price list, or click the name of an existing price list to edit it.

Add your new Digital Full Event package to the price list under the available Packages options.

Click SAVE CHANGES to save your selections.

For detailed instructions, see How to Create a New Price List or How to Modify a Price List.

Important: Updating an existing price list also affects other Client Gallery events using that list. If you only want to offer a Full Gallery Download for certain events, consider creating a separate price list.

FINAL STEP

Return to your PhotoBiz Dashboard and click CLIENT GALLERIES in the left-side menu.

You can create a new Client Gallery event or update an existing event to use the price list containing your Full Gallery Download package.

If you're creating a new event, select the appropriate price list during event setup.

If you're updating an existing event, open the event, click the gear icon to access its settings, and choose the appropriate option under PRICE LIST. Click save changes to apply your selection.

For detailed instructions, see How to Create a New Client Gallery Event or How to Modify Your Client Gallery Event Settings.

Once the package is active and included in the event's assigned price list, clients can purchase the Full Gallery Download from the Packages section of their Client Gallery.

Download Resolution Options

When creating your Digital Full Event package, you can choose the resolution of the images your clients will receive:

Web Size – Low Resolution: Maximum image dimensions of 1500 × 865 pixels.
Web Size – High Resolution: Maximum image dimensions of 3000 × 1730 pixels.
Original File Size – Full Resolution: Delivers the original uploaded format and resolution. This requires the Original Files Premium Upgrade, which supports image uploads up to 50 MB per file.

If the Original Files Premium Upgrade isn't active, Original File Size – Full Resolution will appear grayed out with an upgrade button beneath it.

Important: Original Files must be active when images are uploaded for PhotoBiz to store their original-resolution versions. If you activated the upgrade after uploading your images, you'll need to upload those original files again.

For more information, see Troubleshooting Original File Downloads in PhotoBiz Client Galleries.

What Your Clients See

Once you've added the Full Gallery Download package to your event's assigned price list, clients can find it under Packages in their Client Gallery.

Clients can add the package to their shopping cart and complete checkout to purchase the entire gallery.

Payment Confirmation and Download Access

When your client completes an online purchase, PhotoBiz automatically marks the order Paid once confirmation of successful payment is received from your merchant provider.

An order may remain Pending if PhotoBiz hasn't received payment confirmation from the merchant provider or if your client uses an offline payment method.

Important: Before manually changing an order from Pending to Paid, verify that payment was received. Check with your merchant provider for online transactions or confirm payment through the offline method your client used.

Once the order is marked Paid, the digital download link becomes available.

Receiving and Downloading the Images

Your client receives an order receipt email containing access to their purchased digital download.

PhotoBiz prepares the images as a ZIP file at the resolution configured for the package. The ZIP includes all images within the event, including images organized into additional galleries.

Your client can download the ZIP file and extract it to access the individual images.

The download link remains valid for 7 days. If your client needs access after the link expires, review the original order in your ECommerce Dashboard to manage their digital download access.

For large collections, especially original-resolution downloads, we recommend using a desktop or laptop computer. Mobile devices must support ZIP files and have enough available storage space to download and extract the images.

Helpful Notes

You Don't Have to Enable Free Downloads

You can sell a Full Gallery Download package while keeping ALLOW FREE DOWNLOADS set to No in your Client Gallery event settings.

Free download permissions are separate from purchases made through your event's price list.

This allows clients to purchase the complete gallery without providing unrestricted free downloads.

Full Event Packages Include All Galleries

A Digital Full Event package includes all images within the assigned Client Gallery event.

If your event contains additional galleries, such as Getting Ready, Ceremony, Portraits, and Reception, the package includes images from all of them.

You don't need to create a separate package for each gallery.

Review the images included in your event before offering the package for sale to confirm you're providing the complete collection you intend to deliver.

Updating Your Package

You can return to ECOMMERCE > SELL ONLINE > PACKAGES to update the name, description, price, resolution, or active status of your Full Gallery Download package.

After making changes, click save changes.

Changes to the package's details may affect other price lists and events where that same package is available.

Troubleshooting

My Full Gallery Download package isn't appearing in my event.

Confirm that your Digital Full Event package is set to ACTIVE: Yes, that it's included in the appropriate price list, and that the price list is assigned to your Client Gallery event.

Also confirm that the event is available for clients to access.

My client's order is Pending, and the download link isn't available.

Check whether payment has been received.

If your client paid online, contact your merchant provider to verify the transaction. If they used an offline payment method, confirm that you've received the payment.

Only update the order to Paid after verifying payment.

My client received smaller images than expected.

Review the RESOLUTION selected for your Digital Full Event package.

If you're offering original-resolution images, confirm that the Original Files Premium Upgrade is active and that the original versions were stored when the images were uploaded.

See Troubleshooting Original File Downloads in PhotoBiz Client Galleries for more information.

Related Guides

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