The Conversations feature is part of the studio management section in the PhotoBiz Website Package. Conversations allow you to communicate with your clients or leads. The easiest place to find who has contacted you through your Forms is to check your notifications in your PhotoBiz account. This guide will walk you through how to start a conversation from your account notifications.
STEP ONE
Log into your PhotoBiz account and click on the Forms option or the notification bell on the top, right side of your account.
STEP TWO
Click on the notification name that you want to respond to.
STEP THREE
Click on the START CONVERSATION button at the top or the bottom for the submission details.
STEP FOUR
Type your Subject and Message and click on the SEND button to start your conversation with your lead or client.
Once you've submitted your conversation, you'll have a record of it within the contact. Any replies from the contact or your future messages will also be tracked here.
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