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How To Use Form Submissions To Start A Conversation

May 20, 2024 | By: PhotoBiz Knowledge Base

The Conversations feature is part of the studio management section in the PhotoBiz Website Package. Conversations allow you to communicate with your clients or leads. This guide will walk you through how to start a conversation using your Form Submissions.

STEP ONE

Log into your PhotoBiz account and click on FORMS in the left-side menu. 

STEP TWO

Click on SUBMISSIONS at the top, center of the Forms control panel. 

STEP THREE

Click on the name of the Form you want to start a conversation with one of your submissions. 

STEP FOUR

Under the FROM section of your submissions list, click on the submission email you want to start a conversation with. 

STEP FIVE

Click on the START CONVERSATION button at the top or the bottom for the submission details.

STEP SIX

Type your Subject and Message and click on the SEND button to start your conversation with your lead or client.

Once you've submitted your conversation, you'll have a record of it within the contact. Any replies from the contact or your future messages will also be tracked here.

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