The Conversations feature is part of the studio management section in the PhotoBiz Website Package. Conversations allow you to communicate with your clients or leads. This guide will walk you through how to delete a conversation from your contacts.
IMPORTANT NOTE: If you delete a conversation or a contact from your account, the conversation history is not recoverable. You have the option to close a conversation rather than delete it if you want to keep the conversation records associated with the contact.
STEP ONE
Log into your PhotoBiz account and click on CONTACTS in the left-side menu.
STEP TWO
Click on the name of the contact you'd like to delete a conversation from.
STEP THREE
Click on the CONVERSATIONS under the contract and check the box next to the conversation you want to delete.
FINAL STEP
Click on the DELETE button to delete the conversation from your contact. The control panel will confirm you want to delete the conversation before it processes your request. If you don't want to delete the conversation, simply click cancel.
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