Understanding Your PhotoBiz Notification Emails
Your PhotoBiz account sends email notifications for things like form submissions, client gallery orders, and appointment bookings. These emails help you stay on top of your business activity!
Keep Your Notifications Organized
To make it easier to recognize these emails, you can save the PhotoBiz Notification Server email as a contact in your email account. This address is:
emailsupport@mailbiz1.photobiz.com
⚠️ IMPORTANT:
Be careful not to save one of your client’s inquiry emails as a contact by mistake. If you do, it can make all your PhotoBiz notifications look like they’re coming from that one client—confusing, right?
HOW TO FIX THIS
If your notification emails are showing up with the wrong name, here’s what to do:
STEP ONE
Log in to your email account
STEP TWO
Go to your list of contacts or address book
STEP THREE
Search for emailsupport@mailbiz1.photobiz.com
STEP FOUR
If it’s saved under a client’s name, simply delete that contact
That’s it! Now your PhotoBiz notifications will display correctly again.
PRO TIP!
You can make sure that your notification emails from PhotoBiz get the VIP treatment in your email. Check out our guide on making your notifications from PhotoBiz VIP on your device.Make Your PhotoBiz Notifications VIP
