What is the Difference Between Radio Buttons vs. Check Boxes in my Form?

Radio Select vs. Checkboxes in the PhotoBiz Form & Contract Builder

Overview

The PhotoBiz Form & Contract Builder allows you to create custom forms, questionnaires, order forms, and contracts for your clients. When you need clients to choose from a list of options, you can use either a Radio Select field or a Checkbox field.

Use Radio Select when the client should choose only one answer. Use Checkbox when the client can choose more than one answer.

This guide explains the difference between Radio Select and Checkboxes and shows you how to add either field type to your form.

Quick Comparison

Radio Select

Best for: One choice from a group of options.

Client can select: One option.

Checkbox

Best for: Multiple choices from a group of options.

Client can select: One or more options.

When to Use Radio Select

Radio Select fields, often called radio buttons, are best when your client should choose only one option from a list. After a client selects one option, any other option in that same group is automatically deselected.

Radio Select fields are commonly used for:

Selecting one session type
Choosing one preferred contact method
Picking one package option
Selecting one appointment preference
Choosing one delivery method

Radio Select helps prevent clients from choosing more than one answer when only one response should apply.

Radio select button example

When to Use Checkboxes

Checkbox fields are best when your client can choose more than one option from a list. Clients can check as many boxes as apply.

Checkbox fields are commonly used for:

Choosing multiple products or add-ons
Selecting several interests or preferences
Agreeing to multiple acknowledgments
Choosing optional upgrades
Indicating multiple availability options

Checkboxes are helpful when you want to give clients flexibility to select more than one response.

Checkbox example

Prerequisites

Before you begin, make sure you have:

Access to your PhotoBiz account
An existing form or contract in the Form & Contract Builder
The list of options you want clients to choose from

STEP ONE

This opens your Forms Dashboard, where you can view and manage your forms and contracts.

STEP TWO

At the top center of your Forms Dashboard, click FORM EDITOR to access the Form & Contract Builder.

STEP THREE

Click the FORM NAME you want to edit. This opens the form editor so you can customize your fields.

If you have multiple pages or categories of forms, use the search bar to find the form you want to update.

STEP FOUR

In the Add Standard Field section, choose either Radio Select or Checkbox depending on how many selections you want your client to make.

Choose Radio Select if your client should only select one option. Choose Checkbox if your client should be able to select more than one option.

FINAL STEP

The new field is added to the bottom of your form. Drag and drop it to place it anywhere within the form layout.

Update the field label and options as needed, then save your changes. Your clients will now see the correct selection type when completing the form.

Additional Options and Helpful Notes

Use Radio Select when only one answer should be allowed.

Use Checkboxes when multiple answers are acceptable.

Clear field labels help clients understand how many selections they can make. For example, a Radio Select field might say “Choose one session type.” A Checkbox field might say “Select all products you are interested in.”

You can reorder fields at any time by dragging them within the form editor.

If you are building an order form, Radio Select fields are helpful for single-choice package selections. Checkbox fields are helpful for optional add-ons or extra items.

Radio Select and Checkbox fields are used to collect selections from your client. If you are building an order form and need to sell different quantities of an item, create separate priced options such as “1 Print,” “2 Prints,” or “3 Prints” so the form can calculate the correct total.

Troubleshooting or FAQs

Why can my client only choose one option?

The field may be set up as a Radio Select field. Radio Select only allows one answer within the same group. If clients should be able to choose more than one option, use a Checkbox field instead.

Why can my client choose multiple options?

The field may be set up as a Checkbox field. Checkboxes allow multiple selections. If clients should only choose one option, use a Radio Select field instead.

Can I change the options after adding the field?

Yes. You can edit the field label and options from the form editor. After making changes, save the form so your updates apply.

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