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Troubleshooting Your Form's Submit Button with Google reCAPTCHA

January 02, 2026 | By: PhotoBiz Knowledge Base

How to Fix Form Submit Button Issues by Setting Up Google reCAPTCHA

If your form’s Submit button is not allowing visitors to submit their information, the issue is often related to expired, missing, or incorrect Google reCAPTCHA keys. This guide walks you through generating new Google reCAPTCHA keys, selecting the correct reCAPTCHA version, and adding those keys to your PhotoBiz website. Once completed, your forms should submit properly and remain protected from spam.

IMPORTANT NOTE

PhotoBiz is not affiliated with Google or Google reCAPTCHA. For questions related to Google account access, billing, or reCAPTCHA behavior outside of PhotoBiz, visit theGoogle reCAPTCHA Support Hub.

Generating Google Recaptcha Keys

STEP ONE

Go to the Google reCAPTCHA site and log in with your Google account.

STEP TWO

Click the ➕ (plus) icon in the top-right corner to create a new reCAPTCHA profile.

STEP THREE

  • Fill in the following details:

    • Label: Enter a name for your reCAPTCHA profile (e.g., your website name).

    • reCAPTCHA Type: Select Challenge (v2), which includes:

      • Invisible reCAPTCHA badge (runs verification in the background).

    • Domains: Enter your website domain and click Submit.

STEP FOUR

Your Site Key and Secret Key will be generated. Keep them handy for the next steps!

Adding reCAPTCHA Keys To Your Website

STEP ONE

Log in to your PhotoBiz account, hover over the left-side menu, and click MY ACCOUNT.

STEP TWO

Hover over SETTINGS in the top menu and click SPAM PROTECTION.

STEP THREE

Paste your Site Key and Secret Key into the corresponding fields. Scroll down and click SAVE CHANGES.

How To Test Your Google reCAPTCHA Keys

To confirm your Google reCAPTCHA is set up correctly and protecting your forms, try submitting a test form on your website. Google reCAPTCHA applies to all form submissions, including contact forms, scheduling requests, and more.

PRO TIP!

Want extra security? Enable "Send Alerts to Owners" in your reCAPTCHA settings to receive notifications if Google detects issues with your site—such as a misconfiguration or an increase in suspicious traffic.

Additional Tips and Helpful Notes

  • Google reCAPTCHA protects all form submissions across your site, including contact forms, contracts, and scheduling requests.

  • If you recently changed your domain name, you must generate new reCAPTCHA keys that match the updated domain.

  • Old or inactive reCAPTCHA keys can cause forms to appear broken even if everything else is set up correctly.

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