Set Up Mailbox for Classic Outlook

How to Set Up Your PhotoBiz Mailbox in Classic Outlook for Windows

Overview

You can connect your PhotoBiz Mailbox to Classic Outlook for Windows to send and receive emails using your professional email address. This guide walks you through adding your mailbox, selecting IMAP, entering your password, and completing the connection.

Classic Outlook uses IMAP to synchronize email messages and supported folders across your computer, PhotoBiz Webmail, and other connected devices. Once setup is complete, you can manage your professional email directly from Outlook.

These instructions follow a successfully tested PhotoBiz Mailbox setup in Classic Outlook for Windows. Your screens may vary slightly depending on your Outlook version.

If you're using New Outlook instead, follow our How to Set Up Your PhotoBiz Mailbox in New Outlook for Windows guide.

Before You Begin: What You'll Need

Before connecting your PhotoBiz Mailbox to Classic Outlook for Windows, make sure you have:

Classic Outlook for Windows installed on your computer.
An active PhotoBiz Mailbox email address.
Your PhotoBiz Mailbox password.
An active internet connection.

Recommended: Check for Windows Updates

Before setting up Outlook, we recommend checking for available Windows updates. On Windows 11, open Settings, click Windows Update, and click Check for updates. Install any available updates and restart your computer if prompted. This helps keep Windows and its components current.

If you haven't created your mailbox yet, follow our PhotoBiz Mailbox setup guide first.

If you've forgotten your mailbox password, you can reset your PhotoBiz Mailbox password before continuing.

STEP ONE

Open Classic Outlook and Add an Account

Open Classic Outlook on your Windows computer.

Click File in the upper-left corner of Outlook to open your account information.

Under Account Information, click Add Account.

If you're opening Classic Outlook for the first time, the account setup window may appear automatically.

STEP TWO

Enter Your Email Address and Select Manual Setup

In the Outlook account setup window, enter your full PhotoBiz Mailbox email address in the Email address field.

Click Advanced options to expand the additional setup choices.

Select the checkbox labeled Let me set up my account manually.

Click Connect to continue.

Manual setup allows you to select IMAP and configure the correct incoming and outgoing mail servers for your PhotoBiz Mailbox.

STEP THREE

Select IMAP as Your Account Type

Outlook will display the Advanced setup screen with the available email account types.

Click IMAP.

IMAP is recommended because it synchronizes your email messages and supported mail folders across connected devices.

Avoid selecting POP unless you specifically need that type of email connection.

STEP FOUR

Enter Your PhotoBiz Mailbox Password

After selecting IMAP, Outlook will display the IMAP Account Settings screen with your PhotoBiz Mailbox email address.

Enter your PhotoBiz Mailbox password in the Password field.

Click Connect to continue.

Outlook will attempt to connect to your PhotoBiz Mailbox using the account information you provided.

If Outlook can't connect automatically, double-check your email address and password. You may need to manually configure your incoming and outgoing mail settings if the automatic connection fails.

FINAL STEP

Complete Setup and Access Your Mailbox

Once Outlook successfully connects your PhotoBiz Mailbox, you'll see an Account successfully added confirmation displaying your email address and IMAP account type.

If you don't want to set up Outlook on your phone, clear the Set up Outlook Mobile on my phone, too checkbox.

Click Done to finish adding your mailbox.

Classic Outlook will open your mailbox, which will appear in the folder pane on the left side of the application. Click your mailbox's Inbox to view incoming messages, or click New Email to compose a message.

To confirm everything is working correctly, send a test email to another email address you can access. Reply to that message to verify Outlook can both send and receive email.

Your PhotoBiz Mailbox is now connected to Classic Outlook for Windows.

What You See After Setup

Once your mailbox is connected, you can send, receive, and organize your PhotoBiz emails directly through Classic Outlook.

Your professional email address will appear in Outlook's folder pane, along with folders such as Inbox, Drafts, Sent Items, and Deleted Items.

Because the account uses IMAP, email messages and supported folder changes synchronize with your mailbox server. You can continue accessing your email through PhotoBiz Webmail and other connected devices.

When you send an email from your PhotoBiz Mailbox, recipients will see your professional email address as the sender.

IMAP synchronizes email messages, but it does not automatically synchronize Outlook contacts or calendar appointments with PhotoBiz Webmail.

Helpful Notes

Use your PhotoBiz Mailbox password: Your mailbox password may be different from the password you use to sign in to your main PhotoBiz account.
Use IMAP: IMAP is recommended when accessing email from multiple devices.
Automatic configuration: Classic Outlook can automatically detect your mailbox server settings after you select IMAP and enter your password. You generally don't need to enter server details manually when the connection succeeds.
Allow time for synchronization: Existing email messages and folders may take some time to appear after Outlook connects.
Classic Outlook and New Outlook are different: These applications use different account setup screens. Make sure you're following the instructions for the version installed on your computer.

Manual Mail Server Settings

If Classic Outlook cannot automatically configure your mailbox, use the following information when manually entering or reviewing your account settings.

Incoming Mail (IMAP)

Server: secure.emailsrvr.com
Port: 993
Encryption: SSL/TLS

Outgoing Mail (SMTP)

Server: secure.emailsrvr.com
Port: 465
Encryption: SSL/TLS
Authentication: Required

Username: Your full PhotoBiz Mailbox email address.

Password: Your PhotoBiz Mailbox password.

Your incoming and outgoing mail connections use the same mailbox credentials. If Outlook provides an outgoing server authentication option, enable it and use the same settings as your incoming mail server.

Troubleshooting

Outlook Won't Connect to Your Mailbox

Double-check your full PhotoBiz Mailbox email address and password.

Try signing in to PhotoBiz Webmail to confirm that your mailbox credentials are working.

If you can access Webmail but Outlook still won't connect, review the incoming and outgoing mail server settings listed in the Helpful Notes section above.

You can also review Microsoft's instructions for changing Outlook account settings.

You Can Receive Emails but Can't Send Them

Check your outgoing email settings. Verify that the SMTP server is secure.emailsrvr.com, using port 465 and SSL/TLS encryption.

Make sure outgoing server authentication is enabled and uses the same email address and mailbox password as your incoming mail server.

You Can Send Emails but Aren't Receiving Them

Verify that your incoming IMAP server is secure.emailsrvr.com, using port 993 and SSL/TLS encryption.

If Outlook displays Working Offline, click the Send/Receive tab and click Work Offline to turn off offline mode.

Outlook Keeps Asking for Your Password

Make sure you're entering your PhotoBiz Mailbox password rather than your main PhotoBiz account password.

Verify that your full PhotoBiz Mailbox email address is being used as the username.

If you've recently changed your mailbox password, update the saved password in Outlook.

If necessary, you can reset your PhotoBiz Mailbox password from your PhotoBiz account.

Outlook Cannot Find Your Email Settings Automatically

If Classic Outlook cannot automatically configure your mailbox, use the manual IMAP server settings listed in the Helpful Notes section above.

Verify that your incoming server is secure.emailsrvr.com on port 993 and your outgoing SMTP server is secure.emailsrvr.com on port 465. Both connections should use SSL/TLS encryption.

Your username is your full PhotoBiz Mailbox email address, and your incoming and outgoing connections use the same mailbox password.

Related Guides

NEED HELP?

Our Passionate Support Team Is Here for You.

Have questions or need a hand? Our team is happy to help you verify your PhotoBiz Mailbox settings and get your email connected to Classic Outlook for Windows.

Monday to Friday, 9am to 6pm EST
866.463.7620
Phone, Live Chat & Support Ticket

CONTACT SUPPORT

PhotoBiz Support can help you verify your mailbox credentials and email server settings. For problems specific to the Classic Outlook application, visit Microsoft Support.

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