Email Notifications Are Showing The Same Name

Understanding Your PhotoBiz Notification Emails

Your PhotoBiz account sends automatic email notifications for things like form submissions, client gallery orders, and appointment bookings. These notifications help you stay on top of your business activity and never miss an important update.

Keep Your Notifications Organized

To easily recognize your PhotoBiz notifications, add the PhotoBiz Notification Server email as a contact in your email account.

Notification Server Email Address: emailsupport@mailbiz1.photobiz.com

Important:

Be careful not to save one of your client’s inquiry emails as a contact by mistake. If this happens, all your PhotoBiz notifications may appear as if they’re coming from that one client, which can be confusing.

HOW TO FIX THIS

If your notification emails are showing up with the wrong name, here’s what to do:

STEP ONE

STEP TWO

Go to your list of contacts or address book

STEP THREE

Search for emailsupport@mailbiz1.photobiz.com

STEP FOUR

If it’s saved under a client’s name, simply delete that contact

That’s it! Now your PhotoBiz notifications will display correctly again.

PRO TIP!

You can make sure that your notification emails from PhotoBiz get the VIP treatment in your email. Check out our guide on making your notifications from PhotoBiz VIP on your device.

Make Your PhotoBiz Notifications VIP

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