MENU

How Do I Apply A Custom Order Status to an Order?

Mar 24 2026 | By: PhotoBiz Knowledge Base

How to Apply a Custom Order Status to an Order in PhotoBiz

Overview

PhotoBiz ECommerce allows you to create and use Custom Order Statuses to manage and track your order workflow. These statuses help you stay organized and can also trigger email notifications to keep your clients informed.

In this guide, you will learn how to apply a custom order status to an existing order and optionally notify your client. By the end, your order will be updated and reflected in your order tracking reports.

STEP ONE

Log in to your PhotoBiz account and click ECOMMERCE in the left-side menu.

STEP TWO

At the top of your ECommerce control panel, hover over TRACKING and click ORDERS.

STEP THREE

Click on the Order Number for the order you want to update.

STEP FOUR

In the upper right corner of the order details page, click the STATUS button.

STEP FIVE

In the right-side panel that opens, locate the Order Status section and click Change Status.

If you need to create or edit a status, click Manage Statuses before continuing.

STEP SIX

Use the Select Order Status dropdown to choose the status you want to apply to the order.

If you want to notify your client about this update, check the option to send an email notification with the status change. You can review and edit the email address, subject line, and message before sending.

Click Save and Email to apply the status and send the notification, or proceed without sending an email if preferred.

What Your Clients Will See

This is an example of the email that your clients will get with the status update on their order if you send one to them.

FINAL STEP

Your custom order status is now applied to the order. You will see the updated status reflected within the order details and in your Orders report for tracking and organization.

Additional Options or Helpful Notes

  • Custom Order Statuses must be created in advance before they can be applied to orders
  • Email notifications are optional and can be customized for each status
  • Order statuses help streamline your workflow, especially for stages like:
    • Processing
    • Editing
    • Ready for Pickup
    • Completed
Previous Post Next Post

Related Posts

How To Access Sales Tax Reports

March 24, 2026

How Do I View My Orders?

March 24, 2026

How Do I Access My Sales Reports

March 24, 2026

How Do I Set Up A Custom Order Status?

March 24, 2026

CLOSE