How to Update Your Sent Mail Folder for PhotoBiz Mailbox Settings on iPhone
If your sent messages are appearing in the wrong folder when you log into your PhotoBiz Webmail, the issue is caused by the mail settings on your device. PhotoBiz Webmail does not include an option to choose which folders are used for Sent, Drafts, or Deleted messages. These folders are controlled by the device or email program you use to access your PhotoBiz Mailbox.
If your iPhone is set to save sent messages into a different server folder, that folder will appear in your webmail. Updating your mailbox behaviors on your iPhone will correct this going forward.
Important Note: PhotoBiz is not affiliated with Apple. For questions about iPhone functionality, please contact Apple Support directly.
Why This Happens
Your Sent, Drafts, and Deleted folders in your PhotoBiz Webmail are controlled by the device or email program you are using. PhotoBiz Webmail does not include a setting to choose which server folders are used for these mailboxes.
If your iPhone is set to store sent messages in a different folder (for example, “Sent Items” instead of “Sent”), that folder will appear in your webmail. Updating your mailbox behaviors on your iPhone will fix the issue.
STEP ONE
Open the Settings app on your iPhone and search for Mail Accounts.
STEP TWO
Tap Mail Accounts to view the email accounts currently set up on your device.
STEP THREE
Tap your PhotoBiz Mailbox from the list of active mail accounts.
STEP FOUR
Tap Account Settings.
STEP FIVE
Scroll to the bottom and tap Advanced.
STEP SIX
Under Mailbox Behaviors, tap Sent Mailbox to open the list of available folders on your mail server.
STEP SEVEN
Under On the Server, select the folder where you want your sent messages to be stored. A checkmark will appear next to the selected folder.
There is no confirmation message. When the checkmark appears on the new folder, the change has been applied. Tap the back arrow in the top-left corner of your screen to return to your account settings. (You may need to tap back through two screens.)
FINAL STEP
Tap on the DONE button on the top, right corner of your Account Settings.
If your sent messages were stored in the wrong folder before updating these settings, they will remain in that folder. New outgoing messages will now be saved to the correct Sent folder moving forward.
