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How Do I Upload A Logo?

Sep 29 2026 | By: Photobiz Knowledge Base

How to Upload Your Logo in PhotoBiz

Overview

Your PhotoBiz account logo helps customers recognize your business across the tools you use. Upload it in BRANDING to set the logo used by your CRM and receipts. Your website, Client Galleries, Email Marketing, and Forms can also use this logo, but custom branding in those areas may display a different one. This guide shows you how to upload your account logo and where to check if another logo appears.

STEP ONE

Log in to your PhotoBiz account and click BRANDING in the left-side menu.

STEP TWO

In the logo upload section, click Add Files and select your logo from your computer. You can upload a JPG or PNG file. Click Upload to add it to your account.

STEP THREE

Check the logo preview in BRANDING to make sure you uploaded the correct file.

FINAL STEP

Click Save Changes to save your account logo. Your CRM and receipts will use the logo from BRANDING. Other PhotoBiz tools will use it when their branding is set to use your account branding. Learn more about account branding.

Where Else Can You Use a Logo?

You can set a different logo for these areas without changing the logo saved in BRANDING:

If you update your account logo and still see a different logo in one of these areas, check its custom branding settings.

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Troubleshooting & FAQs

Why does my logo look small?

Your file may have extra blank space around the design. Crop it more closely, upload the updated file, and click Save Changes.

Why does my website, gallery, email, or form show a different logo?

That area may be using custom branding. Check its branding settings using the related guide above. Changing a custom logo there does not change the account logo used by your CRM and receipts.

Why does my business name appear as text instead of my logo?

Check that your logo appears in the BRANDING preview and that you clicked Save Changes. If the text appears in a specific tool, check that tool’s branding settings as well.

Need Help Designing a Logo?

If you need a new logo for your business, explore the PhotoBiz Logo Design service.

Need Help?

Support Hours: Monday to Friday, 9am to 6pm EST

Phone: 866.463.7620

Support Channels: Phone, Live Chat, Support Ticket

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