How Do I Set Up Venmo as a Payment Option

How to Set Up Venmo as a Payment Option in PhotoBiz ECommerce

PhotoBiz ECommerce allows you to accept Venmo payments by setting up an Offline Payment merchant. This lets clients place an order through your website or Client Galleries and then send payment to you through Venmo outside of the checkout system. This option is useful if you prefer to accept peer-to-peer payments instead of credit or debit cards. By the end of this guide, Venmo will appear as a payment option at checkout for your clients.

Important Notes

Offline payment methods, including Venmo, cannot be used with:

Invoices
Forms

When Venmo is used as a payment option, payments are not automatically confirmed in PhotoBiz.

PRO TIP!

Orders placed using Venmo will remain Pending until you manually mark them as Paid in your order dashboard. Clients will not be able to download digital files or receive products until the payment status is updated.

If you need help updating an order after receiving payment, see How To Update The Payment Status on my Order

STEP ONE

STEP TWO

At the top of the ECommerce dashboard, hover over PAYMENT, then click MERCHANTS from the dropdown menu. This displays all existing payment methods connected to your account.

STEP THREE

Click the NEW MERCHANT button to add a new payment option.

FINAL STEP

From the merchant type dropdown, select OFFLINE PAYMENT and complete the required fields.

Set the Payment Name to something clear, such as Pay with Venmo. This is the name clients will see during checkout.

In Special Instructions, enter your Venmo username or any instructions clients need to complete the payment.

Use the Thank You Message field to confirm the order and explain next steps. You may want to remind clients that their order will be processed after payment is received, since Venmo payments are handled outside of PhotoBiz.

Click ADD MERCHANT to save the Venmo payment option.

When saved, Venmo will be available as a payment method for eligible ECommerce orders.

What Your Clients Will See

Clients will see Venmo listed as a payment option on the checkout screen alongside any other payment methods you have enabled.

Checkout Window Example

Your clients will see the options you have set up to pay for their order. This example has Venmo and Credit Card options.

After completing checkout, clients will see an on-screen confirmation message and receive an emailed receipt. The order will remain pending until you manually mark it as paid.

Order Confirmation Example

Your customer will get a confirmation message on their screen with the option to view the receipt or continue shopping.

Troubleshooting and FAQs

Why does the order still say Pending after my client paid with Venmo?
Venmo payments are not automatically verified. You must manually update the order status to Paid after confirming receipt of payment.

Can clients download files immediately after choosing Venmo?
No. Downloads and product fulfillment are disabled until the order is marked as Paid.

Can I use Venmo with invoices or forms?
No. Offline payment methods are only supported for ECommerce orders.

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