March 17, 2025 | By: PhotoBiz Knowledge Base
The PhotoBiz Form & Contract Builder lets you control what happens after a client submits a form or contract. You can display a custom thank you message, send confirmation emails, receive submission notifications, or redirect clients to a specific page or file. These settings help you streamline communication and provide next steps automatically. This guide walks you through how to access and update your form submission settings.
Log into your PhotoBiz account and click FORMS in the left-hand menu.
Click the form name you want to update.
Click the gear icon in the top-right corner of the form, then select SETTINGS from the dropdown menu.
Update your form submission settings as needed.
After making any changes, click SAVE CHANGES at the bottom of the settings panel.
The Thank You Message appears immediately after a client submits the form.
Thank You Message
Controls whether a confirmation message is shown after submission.
Subject
Displays on the confirmation screen and is also used as the email subject if the thank you message is emailed.
Message
Displays on the confirmation screen and is also used as the email body if email delivery is enabled.
This setting controls whether your thank you message and a copy of the form submission are emailed to the client.
When enabled, the client receives the message automatically after submitting the form.
This is a good place to include next steps, preparation guides, FAQs, or important reminders.
This setting controls where you receive notification emails when a form is submitted.
If left blank, notifications are sent to the email address you use to log into PhotoBiz.
You can add multiple email addresses, separated by commas.
This optional setting lets you redirect clients to a specific page or file after they submit the form.
Common uses include:
A custom thank-you landing page
A preparation or style guide page
A downloadable PDF
An incentive page for email list signups
If this field is left blank, clients will remain on the form page after submission.
Important Note About Deleted Pages or Files
If you set a Custom Confirmation Page URL and later delete the page or file it links to, clients will still be able to submit the form successfully and their information will be recorded. However, after submission, they will be redirected to a 404 Page Not Found screen.
If you remove or delete a confirmation page or file, be sure to update or clear the Custom Confirmation Page URL in your form settings.