MENU

How Can I See If Marketing Emails Bounced Back?

May 01, 2025 | By: PhotoBiz Knowledge Base

How to View Bounced Emails in Your PhotoBiz Email Campaigns

With your PhotoBiz Website Package, you can send Email Marketing campaigns and track how your contacts interact with them. The Tracking section shows important stats like:

  • Contacts
  • Opens
  • Clicks
  • Unsubscribed
  • Bounced

Bounced means an email couldn’t be delivered and was rejected by the recipient’s email server. This can happen for reasons like an invalid email address, a full inbox, or temporary server issues.

This guide will show you how to check for bounced emails in your campaign reports.

💡 Important:

Contacts with bounced emails will be excluded from future campaigns unless you remove the bounced flag from their contact record. This helps maintain our server's reputation and ensures your emails get delivered successfully.

Learn More: How To Remove Email Addresses From Your Bounced List

STEP ONE

Log in to your PhotoBiz account and click MARKETING from the left-hand menu.

STEP TWO

At the top of the Marketing panel, click on TRACKING.

STEP THREE

Make sure EMAIL CAMPAIGNS is selected from the dropdown menu, then click RUN SEARCH.

STEP FOUR

Find the campaign you'd like to review and click on its name.

STEP FIVE

Click the BOUNCED tab to see which email addresses were marked as non-deliverable.

You’ll now see a list of all the email addresses that bounced for that campaign.

If needed, you can go to your Contacts tool to update or remove those addresses from your list.

Previous Post Next Post

Related Posts

What image size can I upload?

May 31, 2024

Import My Existing Client Information into the Contact Tool

May 27, 2025

How do I Create a new Email Marketing Campaign?

July 29, 2025

How should I get started with Email Marketing?

April 9, 2025

CLOSE