PhotoBiz Client Galleries is included with all Website Packages and is also available to use with a 3rd party website. Both options include the ability to offer your customers digital file downloads, either for free or paid. This guide will walk you through the steps of activating free digital file downloads from your Client Galleries events.
For help with creating paid digital file downloads with digital prints, check out the following tutorial.
STEP ONE
Log into your PhotoBiz account and access CLIENT GALLERIES
STEP TWO
Choose NEW EVENT or Access An Existing Event
You can create a new client event or click on the event name of an existing event if you wish to turn on free file downloads for an existing client event.
NEW EVENT FREE FILE DOWNLOADS
When you create your new Client Galleries event, you can complete the Event Name, Expiration Date, Password, Price List, and Email Automation Series first.
Allow Free Downloads
Once you've got those items configured, you'll see the section for allowing free downloads.
There are 3 options here:
- No
- Yes
- Yes, with code
By default, the setting will be set to no. If you turn on the yes or yes with code, your images will now be available for a free download.
Free Download Resolution
You can choose between 3 options for your free downloads.
- Web Size - Low Resolution Images will be a max of 1500 x 865 pixels and 72 dpi
- Web Size - High Resolution Images will be a max of 3000 x 1730 pixels and 72 dpi
- Original Files: This is a premium upgrade on some accounts that allows you to offer digital images at their original size (up to 50MB). To learn how to add this feature to your account, please click here.
Once you've configured your event settings, scroll to the bottom and click on the CREATE EVENT button.
EXISTING EVENT ACTIVATING FREE DOWNLOADS
You can also ALLOW FREE DOWNLOADS on existing Client Galleries events as well. You can click on the name of an existing event to access the event settings.
You will find our event settings for your existing event, including the Event Name, Expiration Date, Password, Price List, and Email Automation Series in the first section.
Allow Free Downloads
You can change the allow free downloads section in the next section.
There are 3 options here:
- No
- Yes
- Yes, with code
By default, the setting will be set to no. If you turn on the yes or yes with code, your images will now be available for a free download.
Free Download Resolution
You can choose between 3 options for your free downloads.
- Web Size - Low Resolution Images will be a max of 1500 x 865 pixels and 72 dpi
- Web Size - High Resolution Images will be a max of 3000 x 1730 pixels and 72 dpi
- Original Files: This is a premium upgrade on some accounts that allows you to offer digital images at their original size (up to 50MB). To learn how to add this feature to your account, please click here.
Once you've configured your event settings, scroll to the bottom and click on the SAVE CHANGES button to activate the free downloads on your client gallery.
With FREE FILE DOWNLOADS now available, your client can access their images and download them via the Client Galleries event you've created for them.
Your client will need to first click or tap on the image to see the larger version of the image. This will give them the download icon.
The download icon will appear at the bottom of the image, it has an arrow pointing down to indicate the file download is available. The client can click or tap on that icon to begin the download process.
Once the client clicks/taps on the download button, your Client Galleries gallery will capture their email address so that the activity is captured in your Client Galleries Activity settings. This allows you to see what has been downloaded from your client galleries. Check out our guide on how to see what your clients are doing in their Client Galleries events for more details.
Once the client clicks submit, the image will download to their machine/device.
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