How Do I Edit The Gift Card Automated Emails?

How to Customize Gift Card Email Notifications

The PhotoBiz Website Package allows you to sell prints, products, packages, services, and more through ECommerce. You can also offer gift cards that clients can use toward purchases in your Store and Client Galleries. This guide walks you through how to customize the automated email your clients receive when a gift card is purchased. By the end, you will know how to enable or disable the email and edit the subject line and message content.

STEP ONE

Log into your PhotoBiz account and click ECOMMERCE in the left-side menu.

STEP TWO

At the top center of the ECommerce control panel, hover over SELL ONLINE, then click GIFT CARDS from the dropdown menu.

STEP THREE

In the upper-right corner of the Gift Cards control panel, click the SETTINGS BUTTON to open the gift card email settings.

FINAL STEP

Use the settings in the right column to customize how gift card emails are sent to your clients. When you are finished, click SAVE CHANGES at the bottom of the page to apply your updates. Once saved, your settings will be used for all future gift card purchases.

Gift Card Email Settings Explained

You can customize the following options in the Gift Card email settings:

Automated Email
Choose Yes or No to control whether clients automatically receive an email with their gift card details after purchase.
Gift Card Subject
This is the subject line that appears in the client’s inbox for the gift card email.
Gift Card Message
This is the message content included in the email. It is commonly used as a thank-you note or to provide instructions on how to use the gift card.

Helpful Notes

Changes only apply to future gift card purchases, not gift cards that were already sent.
Keeping automated emails enabled ensures clients receive their gift card information immediately after checkout.
A clear subject line and message can reduce client confusion and support requests.

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