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How Can My Customers Use Gift Cards?

December 30, 2025 | By: PhotoBiz Knowledge Base

How Clients Use Gift Cards During Checkout in PhotoBiz

The Gift Cards feature is available with PhotoBiz Website Package. All purchases made through the Scheduler, Client Galleries, and ECommerce store use the same checkout process, allowing clients to apply gift cards during payment. Gift cards cannot be applied to invoices or forms. This guide explains what clients see and how gift cards work during checkout.

STEP ONE

Your client books a session through your Scheduler or shops in your Client Galleries or ECommerce store and begins the checkout process. When they reach the payment screen, they will see an option to pay with a gift card in addition to any merchant payment options you have enabled.

STEP TWO

Your client enters their gift card code and applies it to the order. The checkout total updates automatically based on the gift card balance and the order amount.

If the gift card covers the full order total, the purchase is completed using only the gift card.

If the gift card covers part of the order total, the remaining balance due is displayed. The client can then pay the difference using one of your configured merchant payment options.

Payment with Gift Card Balance After Purchase Example

Check out screen with Gift Card Balance After Purchase.

Payment with Remaining Balance Due Example

Check out screen after the gift rd used in full towards balance with option to pay the difference.

Additional Options / Helpful Notes

  • Gift cards can be used during checkout for Scheduler bookings, Client Gallery purchases, and ECommerce store orders
  • Gift cards cannot be applied to invoices or forms
  • Any remaining balance on a gift card stays available for future eligible purchases
  • Gift card usage is automatically recorded in the order details
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