How Can I Reschedule a Client Appointment?

How to Reschedule an Appointment in Your PhotoBiz Scheduler

Overview

You can reschedule an upcoming client appointment directly from your PhotoBiz Scheduler Dashboard. This allows you to move an existing appointment to another available date and time without creating a new booking.

When you save the new appointment time, your Scheduler updates automatically, the original time slot becomes available again, and your client receives a confirmation email with the updated appointment details.

This guide explains how to reschedule an existing appointment in PhotoBiz Scheduler.

Important Information

You can only reschedule appointments that have not yet occurred.

The new date and time must also be available for the Scheduler service associated with the appointment.

STEP ONE

This opens the Scheduler Dashboard, where you can view and manage your upcoming appointments.

STEP TWO

Locate the appointment you want to reschedule and click the appointment to open its details.

Review the appointment information to make sure you are updating the correct booking. Click the service/time that you want to reschedule to open the details.

STEP THREE

In the right-side menu, click RESCHEDULE.

You will be able to choose a new date and time for the existing appointment.

FINAL STEP

Select the new date and available time for the appointment, then click SAVE CHANGES.

The appointment will move to the new date and time.

What Happens After You Reschedule?

After you save the updated appointment:

The appointment is moved to the new date and time.
The original appointment time becomes available again.
Your client automatically receives a confirmation email with the updated appointment details.
Your Scheduler updates automatically to reflect the change.

Helpful Notes

If the date or time you want does not appear as an option, that time is not currently available for the Scheduler service.

You do not need to cancel the original appointment and create a new booking. Using RESCHEDULE keeps the existing appointment and moves it to the new available time.

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