Troubleshooting Access Errors in Your PhotoBiz Account
If you’re working in your PhotoBiz control panel and see an error message saying you don’t have access to a resource, don’t worry — this can usually be fixed by clearing your browser’s cache and restarting your browser.
Why Clear Your Cache?
Your browser stores temporary data (called a cache) to help pages load faster. But sometimes, this stored data can cause problems when you’re making updates — like blocking access to features or showing outdated content.
Clear Your Browser Cache
As you're working on updating your website, occasionally your browser will cache your page and impact what you're seeing on your builder. Clear your browser cookies and cache and restart your browser.
💡 Pro Tip
For the best experience when editing your PhotoBiz website, we recommend using the latest version of Google Chrome.If you're still having trouble with updating your website, please give our Support Team a call at 866.463.7620, we're available Monday - Friday 9am - 6pm EST and we can help you troubleshoot further.
