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How Do I Setup My Mailbox On iOS?

May 13 2026 | By: PhotoBiz Knowledge Base

Setting Up Your PhotoBiz Mailbox on iPhone or iPad (IMAP)

Overview

This guide walks you through how to set up your PhotoBiz Mailbox on your iPhone or iPad using the built-in Apple Mail app. Once setup is complete, you’ll be able to send and receive email directly from your iOS device using your PhotoBiz email address.

The setup process only takes a few minutes and uses the IMAP connection type, which keeps your email synced across all devices.

Prerequisites

Before you begin, make sure you have the following:

  • Your full Mailbox email address
  • Your Mailbox password
  • An active internet connection on your iPhone or iPad
  • Before starting setup, check the App Store for any available iOS updates. System updates can sometimes resolve issues with the Apple Mail app.

Your Mailbox login credentials are different from your PhotoBiz account login credentials.

Important Note

PhotoBiz is not affiliated with Apple. While we’re happy to help you connect your Mailbox to your device, questions related to your Apple device or iOS settings should be directed to Apple Support.

STEP ONE

Open Mail Account Settings

Open the Settings app on your iPhone or iPad.

Use the search bar on the Settings screen and search for Mail Accounts.

Tap Mail Accounts from the search results.

STEP TWO

Add a New Account

Tap Add Account.

From the list of account providers, tap Other.

STEP THREE

Enter Your Account Information

Tap Add Mail Account if prompted.

Enter the following information:

Name
Enter your first and last name. This is the name recipients will see when you send email.

Email
Enter your full email address, such as sales@yourdomain.com.

Password
Enter your Mailbox password.

Description
Enter a name for the account, such as “Work Email” or “PhotoBiz Mail.” This label is only visible to you on your device.

Tap Next.

STEP FOUR

Make sure IMAP is selected at the top of the screen.

Under both the Incoming Mail Server and Outgoing Mail Server sections, enter the following information:

Host Name
secure.emailsrvr.com

Username
Your full email address

Password
Your Mailbox password

After entering all information, tap Next.

STEP FIVE

Complete Setup

On the next screen, make sure the Mail option is toggled on.

You can leave Notes turned off unless you want to sync notes with this account.

Tap Save in the upper-right corner of the screen.

FINAL STEP

Start Using Your Mailbox

Your PhotoBiz Mailbox is now connected to your iPhone or iPad.

Open the Mail app to begin sending and receiving email using your PhotoBiz email address.

If your inbox does not appear immediately, give the Mail app a few moments to sync.

Your PhotoBiz Mailbox is now set up on your device. You can open the Mail app and start sending and receiving messages right away!

Troubleshooting Tips

If your Mailbox does not connect successfully, double-check the following:

  • Your email address is entered correctly
  • Your Mailbox password is correct
  • The server name is entered exactly as:
    secure.emailsrvr.com

If you recently changed your Mailbox password, make sure you are using the updated password during setup.

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