How To Use Blocklist With PhotoBiz Mailbox

How to Block and Unblock Senders in Your PhotoBiz Mailbox

Overview

Your PhotoBiz Mailbox includes a Blocklist that helps prevent unwanted messages from reaching your mailbox. You can block a specific email address, an entire domain, or an IP address. After you add an entry, the system prevents matching messages from being delivered to your mailbox.

This guide explains how to add and remove entries from your PhotoBiz Mailbox Blocklist.

When to Use the Blocklist

You can use the Blocklist when you:

Receive repeated unwanted messages from the same email address
Want to prevent messages from an entire domain
Need to block messages sent from a specific IP address

Blocking an entire domain or IP address may prevent messages from multiple senders. Review the information carefully before saving your Blocklist.

STEP ONE

STEP TWO

Click the menu icon in the top-right corner of the mailbox, then click Settings.

STEP THREE

Click SPAM SETTINGS to open the spam controls for your mailbox.

STEP FOUR

Click the BLOCKLIST tab. You can block an individual email address, an entire domain, or an IP address.

Choose the type of entry you want to add.

STEP FIVE

Type or paste the email address, domain, or IP address into the appropriate field.

For an individual sender, enter the complete email address, such as name@example.com. To block an entire domain, enter the domain name, such as example.com.

Review the entry to make sure it is correct, then click the Add button.

FINAL STEP

Confirm that the new email address, domain, or IP address appears in your Blocklist. Click SAVE to apply your changes.

The system will now prevent messages that match the blocked entry from being delivered to your PhotoBiz Mailbox.

How to Remove an Entry from the Blocklist

You can remove an email address, domain, or IP address when you want to allow matching messages to reach your mailbox again.

STEP ONE

Click Settings, then click SPAM SETTINGS.

STEP TWO

Click the BLOCKLIST tab to view the email addresses, domains, and IP addresses you have blocked.

STEP THREE

Locate the entry you want to remove. Click the trash icon or removal option displayed next to the email address, domain, or IP address.

FINAL STEP

Click SAVE to apply your changes.

The removed entry will no longer appear in your Blocklist, and the system will allow future messages that match that entry to be delivered to your mailbox.

Helpful Notes

An email address block applies only to the individual address you enter.
A domain block applies to email addresses that use that domain.
An IP address may be used by more than one sender or email service.
Review domain and IP address blocks carefully to avoid blocking messages you want to receive.
Save your changes after adding or removing an entry.

Need Help?

Support Hours: Monday to Friday, 9am to 6pm EST

Phone: 866.463.7620

Support Channels: Phone, Live Chat, Support Ticket

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