How To Set Up Auto Reply on Mailbox

How to Set Up Auto Reply in Your PhotoBiz Mailbox

Overview

The PhotoBiz Mailbox allows you to use a professional email address with your domain name, such as you@yourdomain.com. One helpful feature is Auto Reply, which automatically sends a response when you receive a new message.

This feature can also be used as a vacation or out-of-office responder by setting a start and end date. It is perfect for confirming receipt, setting expectations, or sharing important information with your clients.

In this guide, you will learn how to turn on Auto Reply and customize your message so it works exactly the way you need.

STEP ONE

Go to your PhotoBiz Mailbox by visiting https://mailbox.photobiz.com and log into your email inbox.

STEP TWO

Click the menu icon in the top-right corner of your Mailbox. From the dropdown menu, click Settings.

STEP THREE

In the settings menu, click on Incoming Email to open your inbox preferences.

STEP FOUR

At the top of the Incoming Email settings, click the Auto Reply tab.

By default, Auto Reply is turned off. Click On to enable the feature, then enter the message you want your clients to receive automatically.

You can also choose to limit your Auto Reply to a specific start date and time and end date and time. This allows you to use it as a vacation or out-of-office responder for a set period.

FINAL STEP

Click the Save button in the bottom-right corner to apply your changes.

Once saved, your Auto Reply will automatically send your message to anyone who emails you while the feature is active.

Additional Options or Helpful Notes

Auto Reply is useful for:
- Letting clients know you received their message
- Sharing your business hours
- Notifying clients when you are out of the office
Auto Reply only sends responses to new emails received after the feature is turned on. It will not reply to messages that were already in your inbox
Each sender will only receive one Auto Reply message while it is active, even if they email you multiple times
If you set a time range, Auto Reply will only send messages during that window and will automatically stop after the end date and time
Auto Reply only applies to emails received in your PhotoBiz Mailbox.
You can return to these settings at any time to update or turn off your Auto Reply

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