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How to Resend an Order Receipt

May 02, 2025 | By: PhotoBiz Knowledge Base

If a client ever needs a copy of their receipt, you can easily resend it through your PhotoBiz account! Whether the purchase was made through ECommerce, Client Galleries, the Scheduler, a Form, or an Invoice, this quick process lets you send them a receipt with just a few clicks.

Follow these steps to resend a receipt:

STEP ONE

Log into your PhotoBiz account, then click ECommerce from the menu on the left.

STEP TWO

At the top of the ECommerce control panel, hover over Tracking, then click Orders from the dropdown menu.

STEP THREE

Find the order you need, and click on the Order Number to open it.

STEP FOUR

Click the Resend button to send the order receipt again.

FINAL STEP

A menu will appear on the right side of your screen. Here, you can update the email address, subject line, or message if you'd like to personalize it.

When you're ready, click Send to resend the receipt to your client.
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