How To Add A Thank You Message To A Scheduler Service

How to Set a Custom Thank You Message for a Scheduler Service

PhotoBiz Scheduler automatically sends a thank you email immediately after a client books an appointment. This email is a built-in booking confirmation and is separate from Email Automations. You can customize this message for individual Scheduler services to match the session type, set expectations, or share next steps. This guide shows you how to add a custom thank you message to a specific Scheduler service so your clients receive the right information as soon as they book.

STEP ONE

Log into your PhotoBiz account and click SCHEDULER in the left-side menu.

STEP TWO

At the top center of your Scheduler control panel, click SERVICES.

STEP THREE

Click the service name you want to add a custom thank you message to.

FINAL STEP

The service settings panel will open on the right side of the screen. Click the THANK YOU tab to access the Thank You Message settings.

Enter a custom subject line and message in the available fields. When finished, click Save Changes to apply the custom thank you message to that Scheduler service.

Once saved, this message will automatically send to clients immediately after they complete a booking for this service.

After saving, you will see the thank you message displayed in the right-side panel for that service.

What Your Customers Will See

After a client books their appointment, they will receive your branded thank you email right away. The message will include your logo and studio information and reflect the custom subject line and message you added for that specific Scheduler service.

This email automatically uses your Global Branding settings. Any updates made to your logo or business information in Global Branding will also apply to Scheduler thank you emails.

Learn more: How To Set Up My Branding

Scheduler Service Thank You Message Example

This example shows the layout of the thank you message that is automatically sent when a client books a service through PhotoBiz Scheduler.

Helpful Notes

Each Scheduler service can have its own unique thank you message.

If no custom message is added, PhotoBiz will send the default Scheduler thank you email.

This email is sent automatically and does not require any additional setup once saved.

This email is not part of Email Automations and does not count toward your monthly marketing email totals.

If you would like to send follow-up emails, reminders, or post-session communication, you can set those up separately using Scheduler Email Automations.

Learn More: How To Set Up Email Automations for Scheduler

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