How to Resend an Invoice to a Client in PhotoBiz

How to Resend an Invoice to a Client

Overview

You can resend an existing invoice from your PhotoBiz account if your client did not receive or cannot find the original invoice email. Resending sends another email with a link to the existing invoice and does not create a duplicate invoice or change the amount your client owes.

Before sending, you can update the recipient email address, subject line, and message. This guide walks you through finding an unpaid invoice and resending it to your client.

STEP ONE

Log in to your PhotoBiz account and click QUOTES & INVOICES in the left-side menu. This opens the Quotes & Invoices dashboard.

STEP TWO

Click INVOICES at the top of the Quotes & Invoices dashboard to view your existing invoices.

STEP THREE

Click the INVOICE NUMBER for the invoice you want to resend. This opens the invoice details page.

STEP FOUR

Click SEND in the upper-right corner of the invoice. The Send Invoice window will open so you can review the email before sending it.

The SEND option is available for invoices that have not been paid.

FINAL STEP

Review the invoice email before sending it to your client. You can change the recipient's email address, edit the subject line, and customize the message included with the invoice.

When everything is correct, click SEND. PhotoBiz will send the client an email containing a link they can use to view and pay the existing invoice online.

Additional Helpful Notes

Resending an invoice does not create a new invoice or change the invoice number.
Resending does not reset or remove payment activity already associated with the invoice.
You can resend an unpaid invoice multiple times if needed.
PhotoBiz does not currently provide a history showing when invoice emails were sent or resent.
The SEND option is available for invoices that have not been paid.

If Your Client Does Not Receive the Invoice Email

If a contact previously unsubscribed from emails sent through your PhotoBiz account, they will not receive an invoice email sent through PhotoBiz.

You can still share the invoice directly with your client. Copy the invoice's direct link and send it using your business email, a text message, or another communication method you normally use with your client.

If the client has not unsubscribed but cannot find the invoice email, confirm that you entered the correct email address and ask them to check their spam or junk folder before resending the invoice.

Need Help?

Support Hours: Monday to Friday, 9am to 6pm EST

Phone: 866.463.7620

Support Channels: Phone, Live Chat, Support Ticket

Previous Post Next Post

How Do I Set Up A New Merchant?

September 11, 2026

How to Create An Invoice

April 24, 2026

How Do I Create A New Tax Line?

September 2, 2026

Setting Up Email Automation for Invoices

August 5, 2026

How Do I Resend A Invoice?