Can I Turn Off Two Factor Authentication (2FA)?

How To Use Two-Factor Authentication (2FA) in PhotoBiz

Overview

Two-factor authentication (2FA) adds an extra layer of security to your PhotoBiz account by requiring a verification code each time you log in. This helps protect sensitive areas of your account, including ecommerce, invoices, client galleries, email marketing, and your website builder.

In this guide, you will learn how to log in using 2FA, how trusted devices work, and how to make future logins faster and more convenient.

Important: Two-factor authentication (2FA) is required on all PhotoBiz accounts and cannot be turned off. This helps protect your account, your client data, and your business.

PRO TIP!

If multiple people need access to your PhotoBiz account, create individual user accounts instead of sharing one login. This allows you to assign custom permissions and keep your login credentials private.

Learn More: How To Create A New User

STEP ONE

Log Into Your Account

Log into your PhotoBiz account using your email address and password. After entering your login credentials, you will be prompted to complete the two-factor authentication step.

STEP TWO

Enter Your Verification Code

Enter the 6-digit verification code that was sent to you by text message or email.

PhotoBiz text message codes are sent from 844-910-0879. You may want to save this number as a contact on your phone to help prevent messages from being filtered or blocked.

Check the box labeled TRUST THIS DEVICE, then click SUBMIT.

When selected, this option allows your device and browser to be remembered so you will not need to enter a verification code each time you log in. This trusted status lasts for up to 90 days unless it is reset.

FINAL STEP

Access Your Account

Once your code is verified, you will be logged into your PhotoBiz account and can continue managing your website, clients, and business tools.

If you selected TRUST THIS DEVICE, future logins on this device will typically skip the verification step for up to 90 days unless something resets that preference.

Additional Options and Helpful Notes

Trusted Device Limits and Behavior

You can have up to three trusted devices at one time.

If you log in on a fourth device and select TRUST THIS DEVICE, the oldest trusted device will be removed automatically.

You may be asked to verify your login again if your browser or device does not retain the trusted status.

This commonly happens when:

You clear your browser cache or cookies
You use Private Browsing or Incognito Mode
You use a browser or extension that blocks cookies
You log into multiple PhotoBiz accounts on the same device
You do not check the TRUST THIS DEVICE option during login

2FA Delivery Options

You can receive your verification code using:

Text message (SMS)
Email

If you are located outside North America, your verification code will be sent to your account email instead of text message.

Troubleshooting

If you are not receiving your verification code, review this guide for step-by-step solutions:

I'm Not Receiving My 2FA Code For PhotoBiz

To learn more about the importance of using two factor authentication to protect your accounts, check out this article from the Federal Trade Commission.

LEARN MORE: USE TWO FACTOR AUTHENTICATION TO PROTECT YOUR ACCOUNTS

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