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Can I search for a specific customers Client Galleries activity?

Apr 29 2026 | By: PhotoBiz Knowledge Base

How to View Client Activity in PhotoBiz Client Galleries

Overview

PhotoBiz Client Galleries allow you to share private, password-protected galleries with your clients. As clients interact with their galleries, you can track activity such as favorites, comments, downloads, and saved cart items.

This guide explains how to use the Activity panel in Client Galleries to search for a specific client and review their gallery activity.

STEP ONE

Log into your PhotoBiz account and click CLIENT GALLERIES in the left-side menu.

This opens your Client Galleries dashboard.

STEP TWO

Click Activity at the top of the Client Galleries dashboard.

The Activity panel shows client interactions across your gallery events.

STEP THREE

Use the search bar at the top of the Activity panel to search for a specific client.

Enter the client’s name or email address, then press Enter on your keyboard.

FINAL STEP

Review the activity listed for your client.

You can click the available activity details to view more information about how the client interacted with their gallery. Depending on the client’s actions, the report may include favorites, comments, downloads, saved cart items, or other recorded activity.

What You Can View:

  • Favorites – Which images the client marked as favorites
  • Comments – Notes the client left on specific images
  • Downloads – Any individual or full-gallery downloads
  • Created – The date the event or activity was first created
  • Last Saved – The most recent action by the client

Click any of these activity types to view more detailed information.

What Zero Activity Means

If a client appears in the Activity panel but shows zero favorites, comments, and downloads, this means the client accessed the gallery but did not take one of those specific actions.

Their visit was still tracked, and their email address was captured.

Your Client Activity Report Can Include:

  • Favorited images
  • Commented images
  • Individual image downloads
  • Full-gallery (bulk) downloads
  • Items saved to their shopping cart

Why Client Activity Is Helpful

Client activity helps you understand how clients are engaging with their images. You can use this information to follow up with clients, review image selections, track downloads, and see where they are in the selection or ordering process.

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