How to Extend a Digital Product Download Link in PhotoBiz ECommerce
You can sell digital product downloads through your PhotoBiz ECommerce store, and clients receive a download link after they place an order. If a client does not download their file before the link expires, you can easily extend the expiration date or increase the number of download attempts. This guide will show you how to update the download settings directly from the customer’s order.
STEP ONE
Log into your PhotoBiz account and click on ECOMMERCE in the left-side menu.
STEP TWO
Mouse over TRACKING at the top of your control panel and click on ORDERS from the drop-down menu.
STEP THREE
Click on the ORDER NUMBER for the order that needs an extended digital download link.
STEP FOUR
Click the DOWNLOADS button in the upper right corner of the order.
STEP FIVE
In the right-side menu, click on the name of the DOWNLOAD you want to update.
FINAL STEP
You can update the following options:
- Digital Items Link Expiration Extension – Add additional days to extend the download deadline.
- Add Additional Download Attempts – Increase how many times the client can download the file.
Click Save Changes to apply the new settings.
