How Do I Create A New User?

How to Add Users to Your PhotoBiz Account

Overview

The Users feature in PhotoBiz allows you to securely give other people access to your account without sharing your login information. You can add team members, assistants, vendors, or PhotoBiz Support as users and control exactly what they can access.

This helps protect your account while still allowing others to assist with your website, client galleries, email marketing, billing, or other account features. You can customize permissions for each user and update or remove access at any time.

This guide walks you through how to add a new user and assign permissions in your PhotoBiz account.

Why Use the Users Feature?

Adding users allows you to collaborate safely and efficiently without sharing your account password or PIN.

Common reasons to add a user include:

Allowing assistants or studio staff to help manage your website
Giving photographers or editors access to Client Galleries
Allowing marketing team members to manage email campaigns
Providing temporary access to PhotoBiz Support for troubleshooting
Controlling exactly what areas each person can access

Each user receives their own login credentials and only sees the areas you allow through permissions.

Important Note About Client Galleries Access

Users must have the ECommerce permission enabled to access the Client Galleries Dashboard.

If the ECommerce permission is disabled, the user will not see the Client Galleries Dashboard in their account. This is helpful if you want a user to assist with other areas of your account without viewing gallery sales or orders.

You can update permissions at any time from the Users section of your account.

STEP ONE

STEP TWO

At the top of the page, click on the USERS tab.

STEP THREE

Click the NEW USER button to begin adding a new user.

This opens the user setup form where you will enter their account information and assign permissions.

STEP FOUR

Fill out the User Information section for the person you are adding.

Enter their first name, last name, and email address. The email address must be unique and cannot already be associated with another PhotoBiz or Zibster login.

You will also need to enter a Two-Factor Authentication phone number. This should be the user’s personal cell phone number so they can receive login verification codes securely.

Set Their Permissions

In the Permissions section, choose what areas of the account this user can access. Permissions may include website tools, email marketing, eCommerce, Client Galleries, account management features, and more.

If you want the user to access the Client Galleries Dashboard, make sure the ECommerce permission is enabled.

You can also decide whether the user is allowed to make account purchases or access the My Account section for billing and account management.

Once you have finished configuring the settings, click CREATE USER.

FINAL STEP

After the user is created, their profile will appear in the Users & Permissions section of your account.

The new user will receive an email containing a temporary password. During their first login, they will be prompted to create their own password and 4-digit PIN.

Once setup is complete, their account access will match the permissions you assigned.

What Happens Next?

After you've added them:

The new user will appear under Users & Permissions in your account.
They’ll receive an email with a temporary password.
When they log in for the first time, they’ll be asked to set their own password and 4-digit PIN.
Their access will match the permissions you set.

Why This Is Helpful

Adding users lets your team help manage your business, securely and efficiently. Whether you want help with emails, client galleries, or orders, you’re always in control of who can access what.

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