Nov 18 2025 | By: PhotoBiz Knowledge Base
Connecting your Stripe account allows you to securely accept credit and debit card payments through your PhotoBiz website. Once connected, you can collect payments from Client Galleries, Scheduler bookings, invoices, forms, and your Online Store. This guide walks you through how to connect Stripe and confirm your account is ready to accept payments. By the end, your payment processing will be active and ready for client transactions.
To accept online payments, your PhotoBiz account must be connected to a payment processor.
PhotoBiz partners with Stripe to securely handle all transactions. When you connect Stripe, your website can:
Accept credit and debit card payments
Send funds directly to your bank account
Track payments and payouts
Stripe works across multiple areas of your PhotoBiz account:
Client Galleries
Scheduler
Invoicing
Forms
Online Store
PhotoBiz integrates with Stripe but does not manage Stripe accounts.
For questions related to:
Processing fees
Payout timing
Account verification
Bank account setup
You will need to contact Stripe directly:
https://support.stripe.com/contact/login
Refunds must be processed directly inside your Stripe account. They cannot be issued from within PhotoBiz.
Log into your PhotoBiz account and click ECOMMERCE in the left-side menu.
At the top of the control panel, hover over PAYMENT and select MERCHANTS from the dropdown.
Click the New Merchant button.
Stripe is the default merchant. Click the green Connect to Stripe button.
Sign into Stripe or create a new Stripe account.
A new window will open.
Log into your existing Stripe account, or follow the prompts to create a new one.
Click Authorize access to this account to complete the connection.
Verify Your Connection.
Return to the Merchants section.
Your Stripe account will display as Active once the connection is complete.
Your clients can now pay with their credit or debit card during checkout.
PhotoBiz provides a PCI Compliance Certificate for your account.
To download your certificate:
Go to your Merchant settings
Click the PCI Certificate link
You can provide this certificate if a client, bank, or institution requests proof of compliance.
Stripe Does Not Show as Active
Make sure you completed the full Stripe authorization process
Try reconnecting Stripe from the Merchants section
Confirm you clicked Authorize access to this account
Payments Are Not Processing
Verify your Stripe account is fully set up and verified
Check for any alerts or required actions inside Stripe
Confirm your bank account is connected in Stripe