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How Do I Set Up Stripe as a Merchant?

Nov 18 2025 | By: PhotoBiz Knowledge Base

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How to Connect Your Stripe Account in PhotoBiz

Connecting your Stripe account allows you to securely accept credit and debit card payments through your PhotoBiz website. Once connected, you can collect payments from Client Galleries, Scheduler bookings, invoices, forms, and your Online Store. This guide walks you through how to connect Stripe and confirm your account is ready to accept payments. By the end, your payment processing will be active and ready for client transactions.

Why Do I Need to Connect Stripe?

To accept online payments, your PhotoBiz account must be connected to a payment processor.

PhotoBiz partners with Stripe to securely handle all transactions. When you connect Stripe, your website can:

  • Accept credit and debit card payments

  • Send funds directly to your bank account

  • Track payments and payouts

Where Stripe Can Be Used

Stripe works across multiple areas of your PhotoBiz account:

  • Client Galleries

  • Scheduler

  • Invoicing

  • Forms

  • Online Store

What PhotoBiz Can Access

What PhotoBiz can access
View basic sales information (like orders, payments, and payouts from your PhotoBiz website)
  • Process payments only when your client makes a purchase
  • Display your earnings inside your PhotoBiz dashboard for convenience
What PhotoBiz cannot access
  • Your bank login credentials
  • Your full Stripe account access
  • Credit card numbers or sensitive payment details
  • Your Stripe password
You stay in full control
Your Stripe account is always 100% yours.
You can disconnect PhotoBiz at any time directly from your Stripe dashboard.
 
Why does Stripe use this wording?
Stripe uses the same language for every platform because it describes the secure connection required to process online payments. It’s not specific to PhotoBiz.
This setup is industry-standard and trusted by millions of businesses worldwide.
 
Want to learn more?
You can read Stripe’s official explanation here:
https://support.stripe.com/questions/security-permissions-and-access-levels-when-connecting-your-stripe-account-to-a-third-party-platform

Important Information About Stripe

PhotoBiz integrates with Stripe but does not manage Stripe accounts.

For questions related to:

  • Processing fees

  • Payout timing

  • Account verification

  • Bank account setup

You will need to contact Stripe directly:
https://support.stripe.com/contact/login

Refunds

Refunds must be processed directly inside your Stripe account. They cannot be issued from within PhotoBiz.

STEP ONE

Log into your PhotoBiz account and click ECOMMERCE in the left-side menu.

STEP TWO

At the top of the control panel, hover over PAYMENT and select MERCHANTS from the dropdown.

STEP THREE

Click the New Merchant button.
Stripe is the default merchant. Click the green Connect to Stripe button.

STEP FOUR

Sign into Stripe or create a new Stripe account.

A new window will open.
Log into your existing Stripe account, or follow the prompts to create a new one.

Click Authorize access to this account to complete the connection.

You’re All Set!

Verify Your Connection.

Return to the Merchants section.

Your Stripe account will display as Active once the connection is complete.
Your clients can now pay with their credit or debit card during checkout.

Need PCI Compliance Info?

PhotoBiz provides a PCI Compliance Certificate for your account.

To download your certificate:

  • Go to your Merchant settings

  • Click the PCI Certificate link

You can provide this certificate if a client, bank, or institution requests proof of compliance.

Troubleshooting

Stripe Does Not Show as Active

  • Make sure you completed the full Stripe authorization process

  • Try reconnecting Stripe from the Merchants section

  • Confirm you clicked Authorize access to this account

Payments Are Not Processing

  • Verify your Stripe account is fully set up and verified

  • Check for any alerts or required actions inside Stripe

  • Confirm your bank account is connected in Stripe

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