How To Delete A Client Gallery Event

How to Delete a Client Gallery Event in PhotoBiz

Overview

PhotoBiz Client Galleries allow you to privately share, proof, and sell images from your photography sessions. When you no longer need a gallery, you can permanently delete its event and associated content from your account.

You can delete a single event, select multiple events within a category, or search across categories to delete several events at once.

This guide explains how to delete Client Gallery events, what happens to their images and customer activity, how deletion affects completed orders and downloads, and when changing an event's expiration date may be a better option.

Important Information Before You Delete an Event

Deleting a Client Gallery event is permanent and cannot be undone. Once an event is deleted, its content cannot be restored.

Deleting an event permanently removes:

The Client Gallery event and all images uploaded to it
Client favorites and favorites lists
Visitor comments and other event activity
Saved cart items associated with the event
Email automation activity and data associated with the event

What happens to completed orders?

Deleting an event does not remove or change completed orders. Order records remain available in your ECommerce Dashboard.

However, files stored in the deleted event are no longer available for download. Existing download links connected to those files will stop working, including links associated with completed orders.

What happens to contacts and storage?

Contact records remain available in your PhotoBiz Control Panel. Deleting an event also frees up the account storage used by its images, making that space available for new uploads.

Before continuing: Download any images you want to keep and save any favorites, comments, or customer activity information you may need later.

If you only want to prevent clients from accessing a gallery, consider changing the event's expiration date instead of permanently deleting it.

STEP ONE

This opens your Client Galleries Dashboard, where you can manage events, gallery settings, customer activity, and other Client Galleries features.

STEP TWO

Click EVENTS at the top of your Client Galleries Dashboard.

The Events section displays your Client Gallery events organized by category. Use the category dropdown menu to select the category containing the event you want to delete.

You can also use the search field on the right side of the event list to find an event by name. Search results include matching events across all categories, so you do not need to know which category contains the event.

The event list displays information including each event's name, creation date, expiration date, number of photos, price list, and password status.

STEP THREE

Find the event you want to delete and select the checkbox to the left of its name.

You can select multiple events by checking the box beside each event. Selected events are highlighted in teal so you can easily identify which galleries will be deleted.

To select every event displayed in the list, check the Select All checkbox at the top of the event list, beside EVENT NAME.

When viewing a category, Select All selects the events displayed in that category. When viewing search results, Select All selects all matching events, including events from different categories.

Carefully review your selections before continuing. Every selected event and its associated content will be permanently deleted when you confirm the action.

FINAL STEP

After selecting the event or events you want to remove, click delete above the event list.

A confirmation panel opens on the right side of the screen. The message automatically updates based on how many events you selected.

If you selected one event:

The panel displays DELETE EVENT with the following warning:

ARE YOU SURE YOU WANT TO DELETE THIS EVENT?

Images, customer activity, and email automation data will be removed.

Click yes, delete it to permanently delete the event.

If you selected multiple events:

The panel displays DELETE EVENTS and identifies the number of selected events.

For example, if you selected three events, the confirmation reads:

ARE YOU SURE YOU WANT TO DELETE THESE 2 EVENTS?

Images, customer activity, and email automation data will be removed.

Click yes, delete them to permanently delete all selected events.

You can click cancel to close the confirmation panel without deleting anything.

After you confirm, the selected events, their images, and associated activity are permanently removed from your Client Galleries Dashboard.

The storage space used by the deleted images becomes available for new uploads. Completed orders remain available in your ECommerce Dashboard, but deleted files can no longer be accessed through existing download links.

What Your Clients See

When you delete a Client Gallery event, its content is permanently removed from your PhotoBiz account.

This affects clients in several ways:

Gallery access: Clients can no longer access or view the deleted event or its images.
Website galleries: If the deleted event was displayed through a Client Galleries Block on your website, its content is no longer available to visitors.
Favorites and comments: Clients lose access to any favorites lists, image selections, and comments associated with the deleted event.
Saved carts: Saved cart items associated with the deleted event are removed.
Purchased downloads: Existing download links connected to files stored in the deleted event stop working, even when those files were part of a completed order.

Deleting an event does not remove completed order records from your ECommerce Dashboard.

If clients still need access to purchased digital images, make sure they have downloaded their files before deleting the event.

Delete an Event, Delete Individual Images, or Change the Expiration Date?

You do not always need to delete an entire Client Gallery event to manage your images or restrict gallery access.

Choose the option that best matches what you want to accomplish:

Delete an event: Permanently remove the gallery, its images, and associated customer activity when you no longer need them.
Delete individual images: Remove specific images while keeping the event and its remaining content available. See How to Delete Images from Client Galleries Events
Change the expiration date: Restrict client access without deleting the event or its content. See How to Change the Expiration Date for a Client Gallery Event

Expired events remain stored in your account until you delete them. You can reopen an expired event by updating its expiration date.

Frequently Asked Questions

Can I restore a deleted Client Gallery event?

No. Deleting an event is permanent. The event, its images, favorites, comments, saved cart items, and associated email automation data cannot be restored.

To make the gallery available again, you would need to create a new event and upload the images again.

Can I delete multiple Client Gallery events at once?

Yes. Select the checkbox beside each event you want to delete, or use the Select All checkbox above the event list.

The confirmation panel automatically displays the number of selected events before you permanently delete them.

Can I delete events from different categories at the same time?

Yes. Use the search field to find matching events across all categories. You can select individual search results or use Select All to select every matching event, even when the events belong to different categories.

Does deleting an event free up storage space?

Yes. Images stored in the deleted event are immediately removed from your account. The storage space used by those images becomes available for new uploads.

Does deleting an event affect completed orders?

No. Completed order records remain available in your ECommerce Dashboard.

However, deleting an event permanently removes its stored images. Any download links connected to those files will stop working.

Can clients still download purchased images after I delete an event?

No. If purchased files were stored in the deleted event, they are no longer available for download through PhotoBiz.

Make sure your clients have downloaded any purchased digital files they need before deleting the event.

Are contact records deleted with an event?

No. Contact records remain available in your PhotoBiz Control Panel after the event is deleted.

Can I delete an expired Client Gallery event?

Yes. Expired events remain stored in your account and can be deleted using the same steps as active events.

If you want to make an expired gallery available to clients again, you can change its expiration date instead of deleting it.

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