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What file types can I upload?

April 28, 2025 | By: PhotoBiz Knowledge Base

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Uploading Files to Your PhotoBiz Account: A Simple Guide

You can upload different types of files to many areas of your PhotoBiz account!
The uploader works directly in your web browser — we recommend using the latest version of Google Chrome for the best experience.


📸 Uploading Images

The main image file types you’ll use are JPG and PNG. You can upload images for:

  • Galleries
  • Image Blocks
  • List Item Blocks
  • Banners
  • Text + Image Blocks
  • Form Blocks
  • Products
  • Packages
  • Scheduler Services
  • Client Galleries
  • Marketing Pop-Ups

📂 Uploading Files (Documents)

In the Documents section (inside the FILES area of your Control Panel), you can upload these file types:

Accepted File Types:

JPG, JPEG, PNG, GIF, TTF, OTF, WOFF2, PDF, PSD, DOC, DOCX, XLS, XLSX, ZIP, ICO, MP3, JS, CSS, SVG

File Size Limits:

  • Standard uploads: up to 4 MB per file
  • With the Original Files Add-On: up to 50 MB per file

Where you can use uploaded documents:

  • Sell digital downloads (Ecommerce)
  • Share PDF downloads (Forms & Marketing tools)
  • Add files to website pages (via the Website Builder)

🎥 Uploading Videos

You can upload MP4, WEBM, and MOV files for use on your website.

Video File Size Limits:

  • Standard: up to 4 MB per file
  • With the Original Files Premium Upgrade: up to 50 MB per file

Need to upload longer videos?
We recommend hosting large videos on platforms like YouTube or Vimeo and embedding them into your site.

🎵 Uploading Music

You can upload MP3 files to use in your Client Galleries!

Music File Tips:

  • MP3s should be under 25 MB for best performance.
  • Larger files can slow down your site, so we recommend optimizing them before uploading.

Need to optimize your music file? Click here for a FREE music optimizer

Recommended Settings:

  • Bit-rate (kbps): 32
  • Channels: Mono

🖼️ Uploading Your Logo

You can upload your logo as a JPG or PNG file.

For best results:

  • Use a transparent PNG if you have one — it looks better against different backgrounds!

Need help uploading your logo?

👉 Check out our step-by-step logo upload tutorial

🚀 Quick Tips for Success:

  • Always use the most updated version of your browser.
  • If you need larger upload limits, ask about the Original Files Add-On.
  • Optimize larger video and music files before uploading to keep your site fast.
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  • WELCOME
  • WEBSITE BUILDER
  • SEO
  • CLIENT GALLERIES
  • FORMS
  • SERVICES
    • WE BUILD IT FOR YOU
    • SEO GO
    • CUSTOM WEBSITE DESIGN
    • LOGO DESIGN
    • SOCIAL MEDIA MARKETING
    • COACHING
  • GROWTH HUB
  • CONTACT