Aug 18 2026 | By: PhotoBiz Knowledge Base
Overview
PhotoBiz ECommerce lets you create percentage coupon codes for an entire order, a single item, or a group of items. You can control when the coupon is available, which items qualify, and how much of a percentage discount your client receives.
Percentage coupons can be used with eligible purchases through ECommerce and Client Galleries checkout. This guide walks you through creating each type of Percentage Discount coupon and explains the settings available for each option.
If you want a discount to apply automatically without requiring your client to enter a coupon code, see How to Set Up a Sale Campaign.
Log in to your PhotoBiz account and click ECOMMERCE in the left-side menu. This opens the ECommerce Dashboard, where you can manage products, services, orders, payment settings, coupons, and other ECommerce features.
Mouse over PAYMENT at the top of the ECommerce Dashboard, then click COUPONS from the drop-down menu. This opens the Coupons area where you can create and manage coupon codes.
Click NEW COUPON. PhotoBiz displays the available coupon categories and coupon types.
Under Percentage Discounts, click % Off Total Order, % Off Single Item, or % Off Group of Items, depending on the promotion you want to create. Click CONTINUE at the bottom of the screen.
Complete the settings for the Percentage Discount coupon you selected using the appropriate section below. Each percentage coupon includes different options for determining which orders or items qualify.
After you complete the required settings and any applicable item or quantity selections, click CREATE COUPON. Your coupon is then created using the Discount Code, Begin Date, Expiration Date, Discount Amount, and any other requirements you configured.
PhotoBiz offers three Percentage Discount coupon options:
Important: How to Enter a Percentage
Enter the Discount Amount as a whole number.
For example:
Use % Off Total Order when you want to apply a percentage discount to an entire qualifying order.
Configure the following settings:
When your settings are complete, click CREATE COUPON.
Example: You could create a coupon for 20% off qualifying orders of $200 or more by entering 20 as the Discount Amount and $200 as the Min Order Price.
Use % Off Single Item when you want the percentage discount to apply to one qualifying item.
Configure the following settings:
Click Next Choose Item after entering the coupon settings.
Under Select the items that will be discounted, choose one of the following:
You can narrow the coupon to specific categories or individual items or use the available All options when appropriate.
When your item selection is complete, click CREATE COUPON.
Example: You could create a coupon that gives clients 15% off one qualifying print.
Use % Off Group of Items when you want to apply the percentage discount to multiple qualifying items.
Configure the following settings:
Click Next Choose Items after entering the coupon settings.
Under Select the items that will be discounted, choose:
For Any Item in a Specific Category, select the Item Type in the first dropdown menu and the Item Category in the second.
For Specific Items, select the Item Type in the first dropdown menu, Category in the second dropdown menu, and Items in the third dropdown menu. You can drill down to specific categories and items or use the available All options.
You can also configure:
When your settings are complete, click CREATE COUPON.
Example: You could create a promotion that gives clients 10% off when they purchase at least five qualifying prints.
Percentage Discount coupons can be configured for eligible items including:
Coupons can be redeemed through:
Coupons cannot be applied to:
Choose % Off Total Order for promotions that discount the entire qualifying purchase, such as 20% off orders of $200 or more. This option also includes Min Order Price and Max Order Price settings.
Choose % Off Single Item when you want one qualifying product, service, print, or other eligible item to receive the percentage discount.
Choose % Off Group of Items when the promotion applies to multiple qualifying items and you want to control the minimum or maximum quantity included in the discount.
When your client reaches an eligible ECommerce or Client Galleries checkout, they can enter the coupon code you created.
If the order meets the coupon requirements, the percentage discount is applied to the qualifying order or items.
Only one coupon code can be applied to an order.
Why isn't my percentage coupon working?
Check the Begin Date, Expiration Date, qualifying items, usage limit, and any order-price or quantity requirements you configured. The client's order must meet the requirements of the coupon before the discount can apply.
How do I enter a 20% discount?
Enter 20 in the Discount Amount field. Do not enter .20.
What is the difference between % Off Single Item and % Off Group of Items?
% Off Single Item applies the percentage discount to one qualifying item. % Off Group of Items is designed for multiple qualifying items and includes Minimum Quantity to Apply Discount to and Maximum Quantity to Apply Discount to settings.
Can I create a percentage coupon for one specific product or service?
Yes. Use an item-based Percentage Discount coupon and choose Specific Items during the item-selection process.
Can I apply a percentage coupon to an entire category?
Yes. Choose Any Item in a Specific Category, then select the appropriate Item Type and Item Category.
Can I require a minimum order amount?
Yes, when using % Off Total Order. Enter the qualifying amount in the Min Order Price field.
Can I limit how many items receive a group discount?
Yes. % Off Group of Items includes Minimum Quantity to Apply Discount to and Maximum Quantity to Apply Discount to settings.
Can clients use more than one coupon on the same order?
No. Only one coupon code can be applied to an order.
Can Percentage Discount coupons be used with Forms or Invoices?
No. Coupons cannot be applied to Form payments or Invoices.
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