Sep 22 2026 | By: PhotoBiz Knowledge Base
Overview
PhotoBiz allows visitors and customers to choose whether they want to receive marketing emails from your business. You can add an optional marketing email opt-in checkbox to supported forms, Client Galleries, Scheduler services, and checkout pages.
The checkbox uses one custom label throughout your account. This guide explains how to activate the checkbox, choose clear opt-in wording, and review a contact’s response.
The marketing email opt-in checkbox is optional and is not selected automatically. A visitor or customer must select the checkbox to subscribe through that interaction.
Adding the checkbox does not automatically subscribe your existing contacts. Your PhotoBiz account includes marketing email sends per month.
Log in to your PhotoBiz account and click MY ACCOUNT in the left-side menu. This opens the account settings where you can manage your membership, account details, policies, and other account-wide options.
Hover over SETTINGS at the top of the control panel, and then click POLICY SETTINGS.
The Policy Settings page includes account-wide settings that can appear when visitors submit information through your forms, Client Galleries, Scheduler services, and checkout pages.
Scroll down to MARKETING EMAILS OPT-IN. Enter the message you want visitors and customers to see in the CHECKBOX LABEL field.
For example, you could enter: Yes, I would like to receive studio news, promotions, and special offers by email.
Click SAVE CHANGES. Your custom label will appear next to the optional marketing email checkbox in supported areas of your account.
After you save a checkbox label, the marketing email opt-in can appear when contact information is collected through:
The exact placement of the checkbox depends on where the visitor or customer enters or submits their information.
You can review a contact’s marketing email status from their contact profile in your PhotoBiz control panel. When a contact opts in, the profile can show that they subscribed and the date their response was recorded.
If the contact shows No Answer, PhotoBiz has not recorded an opt-in response from that person. This may mean the marketing opt-in was not active when their information was collected or that they have not submitted information through a supported form, Client Gallery, Scheduler service, or checkout page since you activated it.
A contact who does not select the checkbox is not subscribed through that interaction.
The same checkbox label is used throughout the supported areas of your account. Choose wording that makes sense on forms, Client Galleries, Scheduler services, and checkout pages.
Clearly describe the types of emails subscribers can expect. You may mention:
Examples of clear opt-in labels include:
Avoid wording that makes the checkbox appear required. Visitors and customers should understand that subscribing to marketing emails is their choice.
The MARKETING EMAILS OPT-IN and GDPR POLICY CHECKBOX LABEL settings appear on the same Policy Settings page, but they serve different purposes.
The marketing email opt-in is optional and allows someone to choose whether they want to receive promotional or marketing emails. The GDPR policy checkbox can require someone to agree to your privacy policy before submitting their information.
Depending on your account settings, visitors may see both checkboxes. Use different, descriptive wording so they understand the purpose of each one.
The marketing email opt-in is an account-wide setting. Use wording that applies across every supported area instead of referring to one specific form, product, service, or purchase.
A visitor must provide an email address before they can become a usable marketing email subscriber.
Your business is responsible for making sure its opt-in wording and email marketing practices comply with any laws or regulations that apply to it.
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