How to Enable Client Gallery Email Collection

How to Enable Email Collection on Your Client Gallery Cover Page

Overview

PhotoBiz Client Galleries allow you to require visitors to enter their email address before viewing gallery images. This helps you track who visits your galleries, collect client contact information, and support your proofing or ordering workflow.

When visitors provide their email addresses, PhotoBiz automatically records them in your Client Galleries Activity and adds them to your Contacts section. Email Collection also works well with Client Galleries Email Automations, allowing you to send automatic gallery reminders, follow-up messages, and cart reminders to help keep clients engaged and encourage completed orders.

This guide walks you through enabling Cover Page Email Collection for an existing Client Gallery Event, explains what your clients will see, and shows how to use collected email addresses for client follow-up.

STEP ONE

This opens your Client Galleries Dashboard, where you can manage gallery events, settings, and client activity.

STEP TWO

At the top of the Client Galleries Dashboard, click EVENTS.

This opens your Client Gallery Events, organized by category.

STEP THREE

Click the name of the Client Gallery Event where you want to enable email collection.

If you have multiple events, you can use the search field to find the gallery. The search checks events across all categories, so you do not need to open each category individually.

STEP FOUR

Click the gear icon in the upper-right corner of the event to open its settings.

This is where you can manage the selected Client Gallery Event's cover page options, access settings, and other event details.

FINAL STEP

Find Cover Page Email Collection and select YES.

Scroll down and click SAVE CHANGES to apply your update.

Email collection is now enabled for this Client Gallery Event. Visitors accessing the gallery through a client-facing link will be required to provide their email address before viewing the images.

What Your Clients Will See

Once you enable Cover Page Email Collection, visitors will be prompted to enter their email address on the gallery cover page before they can view the images.

If the event also has password protection enabled, visitors must provide both their email address and the gallery password to access the event.

This applies when clients access the gallery through a direct link, email invitation, or Client Galleries Block on your website.

Important: Previewing Your Gallery

When you preview a Client Gallery Event from inside your PhotoBiz account, email collection is skipped so you can access the gallery directly.

To test what your clients will see, open the client-facing gallery link in a private or incognito browser window, or use a browser where you are not logged into your PhotoBiz account.

Where to Find Collected Email Addresses

When visitors enter their email addresses to access your Client Gallery, PhotoBiz automatically saves that information in two places:

Client Galleries Activity: Collected email addresses appear under Activity in your Client Galleries Dashboard, where you can review gallery visitor activity.
PhotoBiz Contacts: Collected email addresses are automatically added to your Contacts section, making it easier to manage client information and follow up after a gallery visit.

You do not need to manually add these contacts after visitors access your gallery.

Learn More: How to View Client Gallery Activity

Recommended: Use Email Automations with Email Collection

If you enable Cover Page Email Collection, we recommend using Client Galleries Email Automations as well.

Email Collection captures visitor email addresses, while Email Automations allow you to send automatic reminders and follow-up messages during the gallery viewing, proofing, or ordering process.

You can find the Email Automations option directly below the Email Collection setting in your Client Gallery Event Settings.

PhotoBiz offers two automation series depending on how you use your gallery:

Client Galleries Event Series: Recommended for proofing, image sharing, or general client follow-up when you are not selling through the gallery.
Client Galleries Event & Cart Reminder Series: Recommended when you sell prints, packages, digital images, or other items through the gallery. This series includes reminders that can encourage clients to return and complete their orders.

Choose the automation series that best matches your gallery workflow.

Learn More: How To Enable Email Automations for Client Galleries

Helpful Notes

Email Collection Is Managed Per Event

Cover Page Email Collection is controlled individually for each Client Gallery Event. Enabling it for one event does not automatically enable it for your other galleries.

If you want to collect email addresses for multiple events, repeat these steps for each gallery.

Email Collection Works with Password Protection

You can require both an email address and a password for the same gallery. These settings work together to control how visitors access the event.

Collected Email Addresses Are Added to Contacts

When visitors provide their email addresses, PhotoBiz automatically adds them to your Contacts section. This can help you maintain client contact information for future communication.

Use Email Automations for Follow-Up

Collecting email addresses and enabling Email Automations are separate settings. If you want PhotoBiz to send automatic gallery reminders or follow-up messages, configure the appropriate automation series for your event.

Troubleshooting & FAQs

Why don't I see the email collection screen when I preview my gallery?

PhotoBiz skips email collection when you preview an event from inside your account.

Open the live client-facing gallery link in a private or incognito browser window to test the visitor experience.

Where can I see the email addresses collected from my gallery?

Collected addresses appear under Activity in your Client Galleries Dashboard and are automatically added to your PhotoBiz Contacts section.

For more information, see How to View Client Gallery Activity

Will visitors need to enter a password too?

If password protection is enabled for the event, visitors must enter both their email address and the event password before viewing the images.

Does enabling email collection automatically turn on Email Automations?

No. Email Collection and Email Automations are separate settings. You can enable Email Collection without using automations.

If you want to send automatic gallery reminders or follow-up messages, you must also configure Email Automations for the event.

Can I enable email collection for all my galleries at once?

Cover Page Email Collection is an individual event setting. You must enable it separately for each Client Gallery Event where you want to collect visitor email addresses.

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