How Do I Set Up PayPal as a Merchant?

How to Set Up PayPal as a Payment Method in PhotoBiz

Overview

PhotoBiz integrates with PayPal so you can accept payments through PayPal for Client Galleries, Scheduler, Invoicing, Forms, and ECommerce.

When a customer chooses PayPal during checkout, they are redirected to PayPal’s website to complete their payment. After the transaction is completed, they return to your PhotoBiz site.

Once PayPal is added as an active merchant, it is available as an online payment method throughout your PhotoBiz account wherever payments are accepted. This guide explains how to set up PayPal, what information to enter, and what customers can expect during checkout.

Prerequisites

Before you begin, you will need:

An active PayPal account
The email address associated with the PayPal account where you want to receive customer payments

STEP ONE

This opens the ECommerce Dashboard, where you can manage payment methods, products, orders, and other ECommerce settings.

STEP TWO

Hover over PAYMENT at the top of the ECommerce Dashboard, then click MERCHANTS.

The Merchants page displays the active and inactive payment providers connected to your PhotoBiz account.

STEP THREE

Enter a clear Payment Name that customers will recognize during checkout. For example, you can enter Pay by PayPal.

In the PayPal Email field, enter the email address associated with the PayPal account where you want to receive customer payments. This email address must be associated with the PayPal account accepting the payment.

Use the Special Instructions field to explain that customers will be redirected to PayPal to complete their payment. This helps set expectations before they leave your PhotoBiz website.

For example:

“You’ll be redirected to PayPal to complete your payment. Depending on the options available through PayPal, you may be able to pay with a debit or credit card without logging in to a PayPal account.”

In the Thank You Message field, enter a short confirmation message customers will see after completing their payment and returning to your PhotoBiz website. This message also appears on their receipt.

When you are finished, click Add Merchant.

FINAL STEP

Confirm that PayPal appears in your Merchants list as an active payment option.

PayPal is now available as an online payment method throughout your PhotoBiz account, including Client Galleries, Scheduler, Invoicing, Forms, and ECommerce.

Online merchant payment methods such as PayPal are available wherever online payments are supported. Offline payment methods can be managed separately.

When customers choose PayPal during checkout, they will see the Payment Name and Special Instructions you entered before being redirected to PayPal to complete the transaction.

What Customers See When Paying With PayPal

When a customer chooses PayPal as their payment method, they submit their order or payment information through PhotoBiz and are redirected to PayPal’s website to complete the transaction.

The customer enters or confirms their payment information through PayPal. PhotoBiz does not collect or store the customer’s PayPal payment details.

Depending on the options PayPal makes available during checkout, the customer may be able to pay using a debit or credit card without logging in to a PayPal account.

After the transaction is completed, PayPal redirects the customer back to your PhotoBiz website, where they can see the Thank You Message you entered when setting up the merchant.

Understanding Pending PayPal Payments

When a customer submits an order using PayPal, the payment may initially appear as Pending while the customer completes the transaction on PayPal’s website.

Receiving an order notification does not necessarily mean the PayPal payment was completed. A customer can submit an order through PhotoBiz and leave the PayPal checkout process before completing payment.

Before fulfilling an order, confirm that the payment was successfully received in your PayPal account.

For a complete explanation of Pending PayPal payments, including how to verify the transaction, see Why Is the Payment Status Pending on My PayPal Orders?.

Offer Multiple Payment Options

You can connect multiple merchant options to your PhotoBiz account. This allows customers to choose from the available online payment methods during checkout.

For example, you may offer:

Credit or debit card payments through a supported merchant provider
PayPal

Adding PayPal does not require you to remove another online merchant from your account.

See How To Set Up a New Merchant for complete instructions.

Additional Notes

PayPal processes customer payments through PayPal’s website.
PhotoBiz does not collect or store customers’ PayPal payment details.
The email address entered in the PayPal Email field must be associated with the PayPal account where you want to receive customer payments.
PayPal is available throughout supported payment areas of your PhotoBiz account once the merchant is active.
Refunds for PayPal transactions must be processed directly through your PayPal account.
PhotoBiz does not issue refunds for transactions processed through PayPal.
If you need to confirm whether a payment was completed, review the transaction in your PayPal account before fulfilling the order.

PhotoBiz is not affiliated with PayPal and cannot access your PayPal account. For questions about PayPal pricing, your PayPal account, payment processing, or refunds processed through PayPal, contact PayPal Support directly.

Need Help?

Support Hours: Monday to Friday, 9am to 6pm EST

Phone: 866.463.7620

Support Channels: Phone, Live Chat, Support Ticket

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