How to Export Email Marketing Tracking Data

How to Export Email Marketing Tracking Data from PhotoBiz

Overview

PhotoBiz Email Marketing tracks the performance of your sent email campaigns, including recipients, opens, clicks, unsubscribes, and bounced emails. You can review the results for an individual campaign and export the contacts associated with a specific tracking category as a CSV file.

This is useful for reporting, reviewing engagement, or creating contact groups based on campaign activity. For example, you can export the contacts who opened or clicked an email campaign, then import that list back into PhotoBiz with a new tag for future marketing.

STEP ONE

STEP TWO

At the top of the Marketing Dashboard, click TRACKING.

STEP THREE

Select Email Campaigns from the dropdown menu, then click RUN SEARCH.

STEP FOUR

Your email campaign tracking results will display.

The results include the Send Date, Name / Subject, Contacts, Opens, Clicks, Unsubscribed, and Bounced statistics for each campaign.

Click the Send Date or Name / Subject for the campaign you want to review.

STEP FIVE

The campaign details will show the tracking information for that specific email campaign.

Click the category you want to review and export, such as Total Recipients, Opened, Clicked, Unsubscribed, or Bounced.

The selected category will display the contacts associated with that result.

FINAL STEP

Click EXPORT to download a CSV file containing the contacts from the selected tracking category.

The CSV file will download to your computer and can be used for reporting, additional analysis, or contact management.

If you export the Opened or Clicked list, you can also import those contacts back into PhotoBiz and assign a new tag to organize them for future email campaigns.

For complete instructions, see How to Import Existing Client Information into the PhotoBiz Contact Tool.

Helpful Notes

Each export contains the contacts associated with the tracking category you selected. If you need data from multiple categories, such as both Opened and Clicked, export each category separately.

Opening an email and clicking a link are different engagement actions, so the contacts in those lists may be different.

A contact may appear in more than one category. For example, someone who clicked a link in your campaign may also appear in the Opened results.

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