It is helpful to be notified when customers place orders from your client galleries events, pay an invoice, or pay to schedule their session with you. In your PhotoBiz ecommerce control panel, you can set what email address or if you prefer, multiple email addresses that your order notifications will be sent to. By default, notification emails are sent to the email address you use to log into your PhotoBiz account.
Once you've decided what email address or addresses you're going to receive your order notifications in, be sure to log into your email and add emailsupport@mailbiz1.photobiz.com to your contact list. This will ensure you don't miss any potential notification emails in your inbox due to spam filters from your email provider.
IMPORTANT NOTE REGARDING EMAIL NOTIFICATIONS: At PhotoBiz, we send email notifications for various purposes, such as membership renewals, form submissions, client gallery activities, ecommerce orders, and more. We also use email validation to prevent our email servers from being marked as spam. If an email address rejects our notification email, it's marked as non-deliverable and added to a list of bounced emails. This helps maintain our email server's reputation for not sending emails to invalid addresses.
If you haven't been receiving PhotoBiz notification emails recently, please contact us through a phone call or live chat. We can check if your email address is marked as non-deliverable and help you restore your notifications.
STEP ONE
Access Your ECommerce Settings in Your PhotoBiz Account.
STEP TWO
Open Settings & Choose General in the drop down menu
FINAL STEP
Enter Your Email Address or Addresses You Prefer For Order Notifications.
Click on save changes at the bottom and any order notifications will be sent to the email address entered. You can have the notifications go to multiple email addresses by separating the email addresses with commas.