Why are my images not in the correct order?
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Monday, December 14, 2015
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Images are sorted in your PhotoBiz account events by file name.  Our system is database-driven, and will read file names in strict alpha-numeric order.  If your files are named 1.jpg, 2.jpg, 3.jpg and so forth, you will find the database will sort them 1.jpg, 10.jpg, 11.jpg, on to 2.jpg, then 20.jpg, 21.jpg, then 3.jpg, 30.jpg, 31.jpg. 

To correct this, you will need to rename your files so that all your file names include the same number of digits.  The number of digits you give your file names will depend on how many files you wish to upload. 

For example, if you're uploading 500 images, your file names should be numbered as follows: 001, 002, 003,....010, 011, 012,....498, 499, 500.

If you're uploading 1,000+ images, your file names should be numbered as follows: 0001, 0002, 0003,....0010, 0011, 0012,....0100, 0101, 0102,....0998, 0999, 1000.

The easiest way to rename your images in this way will be to batch-rename the group of files. Click here for instructions on batch renaming your files.

Note: Make sure all your files in the batch you are uploading are numbered in this manner. If your file names are 001, 002, 003, 004, 05, 006, and so on, the 05 file will be uploaded as 049, 05, 050, 051. 

Click here for more assistance with troubleshooting image quality.

Leave a comment:
Support Hub - Thank you for letting us know Marian, we're fixing it now.
Marian - The link to the batch rename article is broken.