How to Use the FAQ Block in the PhotoBiz Website Builder
The FAQ Block makes it easy to share common questions and answers with your visitors. Whether you're listing pricing questions, explaining your process, or just sharing general info — this block helps you do it in a clean, organized way.
STEP ONE
OPEN THE WEBSITE BUILDER
Log in to your PhotoBiz account and click on WEBSITE from the main menu on the left.
STEP TWO
CHOOSE A PAGE
Click on the page where you want to add your FAQs, or create a new one. Then, scroll to the last row of available blocks and click FAQ to add it to your page.
STEP THREE
ADD YOUR FAQ ITEMS
Click directly into the FAQ block to start editing. On the right side of your screen, you’ll see the control panel where you can manage your FAQs.
Click the NEW ITEM button to get started.
STEP FOUR
ENTER YOUR QUESTIONS & ANSWERS
Each FAQ item includes:
-
QUESTION (max 400 characters): This will always be visible.
-
ANSWER (no limit): Depending on your layout, answers may be expanded by a click or always visible.
Need help writing your content? Use Ask PhotoBiz AI right in the editor! Just type a prompt like:
-
“Write a fun FAQ about what to expect in a newborn session.”
-
“Help me describe how my wedding photography packages work.”
Click Generate Text and you’ll get helpful, editable copy instantly.
📌 Note: You can add up to 50 question/answer pairs in each FAQ block.
When you're ready, click Create Item to save your first FAQ. Repeat this step to add more.
All of your FAQ block items will appear in a list as you create them:
CUSTOMIZE YOUR FAQ BLOCK LAYOUT
You can choose how your FAQ content appears by selecting a layout that fits your style. In the FAQ Block settings panel, go to Current Layout, then click Change to see your options.
Here’s a quick overview of layout styles:
Accordion Layouts (Click to Expand Answers)
-
Accordion Plus: Click the "+" icon to reveal answers.
-
Accordion Bar: Click the question itself to expand.
-
Accordion Arrow: Click the arrow to toggle answers.
Contemporary Layouts (Always Visible)
-
Contemporary Title: Q&A side-by-side, separated by a line.
-
Contemporary Border: Groups questions with borders, in one or two columns.
List-Based Layouts
-
Numbered List: Displays numbered questions. Choose 1–2 columns.
Modern Layouts (Stylized Designs)
-
Modern Bar: Questions in bars with answers below. Choose 1–3 columns.
-
Modern Line: Horizontal line separates question/answer. Choose 1–3 columns.
-
Modern Pinboard: Grid layout of FAQ boxes. Choose 1–3 columns.
-
Modern Center: Center-aligned version of Modern Line.
STYLE YOUR FAQ BLOCK
Depending on your layout, you'll be able to adjust:
-
Title Alignment: Left, Center, Right
-
Description Alignment: Left, Center, Right
-
Space Between Items: Add spacing between Q&As
-
Space Below Block: Adjust space before the next section
-
Space Inside Blocks: Add padding within each FAQ item
CUSTOMIZE COLORS
Under the Colors tab in your FAQ block settings, you can fine-tune the look:
-
Item Title Color
-
Text Color
-
Background Color
-
Line Color
-
Icon Color (for + or arrow icons)
-
Shape Background/Text Color (for Numbered Lists)
-
Item Background Color (used in Modern Bar layout)
Click Save Changes when you’re done.
ADD A BACKGROUND IMAGE
Want to add a background? Choose from our Background Library or upload your own. Then, pick how it displays:
-
Tile
-
Top Left
-
Centered
-
Cover
Click Save Changes to apply it.
CUSTOMIZE FAQ FONTS
Want your FAQ block to stand out from the rest of your site? You can override your default fonts.
Under the Fonts section in the block settings, you can update:
-
QUESTION
-
ANSWER
-
ANSWER H1
-
ANSWER H2
-
ANSWER H3
Customize font style, size, spacing (kerning), and line height.
Click Save Changes to apply.
💡 Pro Tips:
- Stick to short, clear questions for better readability.
- Use friendly, approachable language — just like you're answering a real client.
- Group similar questions together to keep things tidy.
You're all set! The FAQ Block is a simple yet powerful way to build trust with your visitors — and save time answering repeat questions.
