PhotoBiz ECommerce allows you to create and use Custom Order Status settings to organize your order process. This is an internal tracking process and you can tie customer notifications to it. After you have set up custom order statuses, you can then open an order and apply it.
This guide will walk you through the steps of using a custom order status on one of your orders.
STEP ONE
Log into your PhotoBiz account and click on ECOMMERCE in the left-side menu.
STEP TWO
Mouse over TRACKING at the top of your control panel and click on ORDERS.
STEP THREE
Click on the ORDER NUMBER for the order you'd like to apply a custom order status to.
STEP FOUR
Choose your ORDER STATUS from the drop down menu and click on the save changes button to apply your custom order status.
PRO TIP: If you want to send an email to your client regarding the order status update, you can click the checkbox for send email notification with this order status change and the email will automatically go to the customer, after you click save changes.
Once you've applied your new order status, you'll have a confirmation message.
Any orders that have a custom order status applied to them will display in the right column.
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